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Stonebriar Chevrolet

Frisco, TX

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Reviews
Vehicles
4.0
1,137 Reviews
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9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,137 reviews

December 04, 2025

My vehicle was cleaned, tires shined and the Zactech material applied. My vehicle looked brand new. More

by Bemoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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Dec 09, 2025 -

Stonebriar Chevrolet responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that your vehicle received such thorough care with the cleaning, tire shine, and Zactech application. It's fantastic that the service made your vehicle look brand new again. Your satisfaction with the attention to detail our team provided means everything to us at Stonebriar Chevrolet. We truly appreciate you taking the time to share this positive feedback about your experience.

December 03, 2025

They were good in a lot of aspects just different than I’m used to More

by Tedk61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayana loya
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Dec 08, 2025 -

Stonebriar Chevrolet responded

We are thrilled to hear that you found many positive aspects in your experience with us. We understand that every dealership has its own approach, and we appreciate your openness to our way of doing things. Your feedback helps us recognize that while our methods might be different from what you've experienced elsewhere, we're still able to deliver quality service. We value customers like you who take the time to share their honest thoughts about their visit with us.

December 03, 2025

Salesman will lie straight to your face when you ask the price of the car/truck. Once you sit down to work the deal there will me a magic $2,000 or more added to the price. They will tell you that a deposit More

by Sarge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I am not going to name anyone
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Dec 08, 2025 -

Stonebriar Chevrolet responded

Thank you for sharing your concerns about your recent experience with us. We understand your frustration. Your feedback is important to us. We recognize that transparency in pricing is essential, and we want to ensure all customers have a clear understanding of vehicle costs from the start. The situation you described does not reflect the level of service we strive to provide. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact our Customer Service line at 214-472-5535 so we can address your specific concerns directly.

December 03, 2025

They do excellent work Caleb the Service Advisor kind courteous always follows up with Customer More

by J Boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sellers
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Dec 08, 2025 -

Stonebriar Chevrolet responded

We are honored to hear about your outstanding experience with our service team. Your recognition of the excellent work provided means so much to us at Stonebriar Chevrolet. It's wonderful to know that your service advisor demonstrated such kindness and courtesy throughout your visit. We truly value customers like you who take the time to share their positive experiences, and we're delighted that the follow-up communication exceeded your expectations. Your feedback reinforces our commitment to delivering exceptional automotive care and customer service.

December 02, 2025

Purchased new truck on Black Friday. I have bought car in past from them and thought it was a poor experience before, but since they local I wanted to give them another shot. The deal ou More

by zachlein2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan
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Dec 05, 2025 -

Stonebriar Chevrolet responded

We understand your frustration and are sorry to hear that you feel this way. We recognize that transparency in pricing is important, and we hear your concerns. Your experience falls short of the service standards that we strive to provide. We value your feedback as it helps us identify areas where we can improve our processes and communication. Please contact our Customer Service line at 214-472-5535 so we can discuss your experience further and work toward a better solution.

November 23, 2025

The staff is friendly and the service was completed on time. We'll continue to use them as they did a great job. More

by bruceohair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
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Dec 09, 2025 -

Stonebriar Chevrolet responded

Thank you for your positive feedback! We're thrilled our team provided friendly service and completed your work on time. We look forward to serving you again.

November 21, 2025

Fraud operation adding warranty products to loans. Time to expose this scam that is taking advantage of good customers. More

by Jenniferho41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don
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Dec 03, 2025 -

Stonebriar Chevrolet responded

Thank you for bringing this concern to our attention. We understand how troubling it can feel when the terms of a loan or the products associated with it don’t seem fully aligned with your expectations. Transparency throughout the financing process is essential, and feedback like yours helps us examine how information is being presented so guests feel fully informed and comfortable with every detail. If you’d like to review your contract or discuss any part of the process further, our team is ready to assist. Please contact our Customer Service line at 214-472-5535 so we can address your concerns directly.

November 20, 2025

This is a great dealership with good people. They make it easy too.Find the car of your dreams with great financing opportunities. More

by rz8567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose at service department.
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Dec 02, 2025 -

Stonebriar Chevrolet responded

We are grateful for your wonderful feedback about your experience with our team. It means so much to hear that you found our staff to be genuinely good people who made your car buying journey straightforward and enjoyable. We take pride in helping customers discover their ideal vehicle while providing excellent financing solutions that work for their needs. Your kind words truly brighten our day and motivate us to continue delivering the quality service you experienced.

November 19, 2025

We have only had positive experiences at Stonebriar Chevrolet from our purchase of a new 2025 Chevrolet Silverado to today getting our first service visit! Our service advisor, Trey Anderson was so fri More

by Paul E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Anderson
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Nov 26, 2025 -

Stonebriar Chevrolet responded

Thank you for the wonderful feedback! We're thrilled your experience from purchasing your new 2025 Silverado to your first service visit has been so positive. Trey Anderson and our team are dedicated to providing excellent customer care. Your 5-star review means the world to us!

November 13, 2025

Wanted to talk numbers and work out a deal because I’m a returning customer and I got zero help and was pretty rude. Basically told me to kick rocks. Called the day before and was told I would get a call ba More

by Rene Granado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Camron
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Nov 20, 2025 -

Stonebriar Chevrolet responded

Thank you for sharing your experience. We understand how disappointing it can be to feel ignored or treated disrespectfully, especially as a returning customer. Every customer deserves attentive and professional support, and your feedback highlights areas where we need to reinforce our service and communication standards. If you’d like to discuss your experience further, please contact our Customer Service line at 214-472-5535.

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