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Stonebriar Chevrolet

Frisco, TX

4.3
1,083 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,083 reviews

March 22, 2025

Great service! Friendly staff. We had amazing experiences with them! Very quickly responded. We’re very happy . More

by Phuonganhkhoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 24, 2025 -

Stonebriar Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience with our team. Quick responses and friendly service are always our goal, and we're so glad that made a difference for you. We appreciate your support and look forward to serving you again in the future!

March 17, 2025

Worst car purchase experience of my life. I purchased a used 2019 Chevy suburban. The sales person Eduardo Segura promised the body damage could be fixed by their shop so we agreed that they More

by Mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eduardo Segura
Mar 19, 2025 -

Stonebriar Chevrolet responded

We’re very sorry to hear that you are unhappy with your experience, and we certainly want to address your concerns. Your feedback is important to us, and we would like the opportunity to speak with you. Please contact our Customer Service line at 214-472-5535 so we can investigate further and work toward a resolution. Thank you for bringing this to our attention.

March 15, 2025

Manager is low ethics or extremely poorly trained or bith. Refused to honor the website promotion for an incentivised test drive - after the test drive, while he was told right when I walked in. More

by TS
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sean Campbell and his Manager (name known)
Mar 18, 2025 -

Stonebriar Chevrolet responded

We appreciate you bringing this to our attention and are sorry to learn that you are not satisfied with your experience. We strive to provide clear communication and a positive experience for all our customers. We would like the opportunity to address your concerns—please contact our Customer Service line at 214-472-5535 so we can further assist you.

March 09, 2025

Helpful,friendly,accomadating,attentive,quick,informative ,courteous best in the business and cheerful staff 100 percent More

by Texasgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floor manager
Mar 10, 2025 -

Stonebriar Chevrolet responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our helpful, friendly, and attentive team. Your kind words mean a lot to us, and we’re grateful for your trust. We look forward to continuing to provide you with the best service in the business!

March 08, 2025

Had a great experience buying a truck at exactly the price I was looking for. More

by Brileystevenmatthiesen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Graef
Mar 10, 2025 -

Stonebriar Chevrolet responded

Thank you for your great review! We’re thrilled to hear that you had a great experience and were able to find the truck you wanted at the perfect price. We truly appreciate your feedback and look forward to assisting you again in the future!

March 07, 2025

The service center has great customer service this is the second time I have gone to this dealership for service..I didn't purchase my car from them but they have taken care of my car when my home dealership More

by Nikki231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Satterwhite
Mar 10, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind words about our customer service. We are glad to hear that you have had a positive experience with us on multiple occasions. We strive to provide the best service possible and appreciate your trust in us to take care of your vehicle.

March 04, 2025

Service Rep Oscar was great, was very respectful of my time and was able to get me back on the road sooner than promised. More

by Ksb.2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 06, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind words about Oscar. We are glad to hear that he was respectful of your time and got you back on the road sooner than promised. Your satisfaction is our priority and we look forward to seeing you again next time!

February 26, 2025

My purchase experience of my new 2025 2500 was an outstanding one. Salesman Gabriel Alex Montoya went above and beyond to make it very professional and to my satisfaction. I give Gabriel a high-five. More

by jcastro89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Alex Montoya
Feb 28, 2025 -

Stonebriar Chevrolet responded

Thank you! We’re thrilled to hear about your outstanding experience with Gabriel. Our team is dedicated to providing top-notch service, and your feedback truly motivates us. Enjoy your new 2025 2500, and we look forward to serving you again in the future!

February 19, 2025

Kd and the Sales Manager gave us a great deal on my 2021 Traverse. We appreciate it and would do business here again. More

by benp.darby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kd
Feb 20, 2025 -

Stonebriar Chevrolet responded

Thank you for your great review! We're so glad to hear that KD and our sales manager provided you with a great deal on your 2021 Traverse. We appreciate your business and look forward to assisting you again in the future!

February 02, 2025

Stonebriar always takes care of my car's needs. Erasmo, Lenah, and Caleb do a great job! More

by smlipsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sellers
Feb 05, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind words! We're so glad to hear that Erasmo, Lenah, and Caleb have consistently taken great care of your car. Providing excellent service is always our priority, and we truly appreciate your continued trust in our team. We look forward to serving you again in the future!