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Stonebriar Chevrolet

Frisco, TX

4.6
1,017 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,017 reviews

January 13, 2024

Comprehensive understanding of My needs; here to service my vehicle while also able to show options and savings. Appreciative of a well maintained vehicle. Proactive communication and a can do attitude. More

by bok32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woods
Jan 16, 2024 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

January 13, 2024

Stonebriar Chevy always takes care of my trucks and me. Always friendly and willing to help More

by donihoo316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena
Jan 16, 2024 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

January 13, 2024

Unprofessional, between Ryan, Brian and Drew, not a single person wanted to take accountability for selling me tires that I did not order. Drew who had an opportunity to correct the problem, called More

by James Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Burke
Jan 16, 2024 -

Stonebriar Chevrolet responded

We want to extend our sincerest apologies for the dissatisfaction you experienced with our service. Your feedback is essential to us, and we deeply regret that we did not meet your expectations during your recent visit. Your satisfaction is our top priority, and we would appreciate it if you could provide more specific details about your service experience to help us understand the issues you encountered. This will enable us to investigate and address the concerns directly. Our team is committed to providing high-quality service and ensuring that our customers have a positive experience. We genuinely value your feedback, and we will work diligently to rectify any issues and make improvements where needed. Please don't hesitate to reach out to us directly to discuss your experience in more detail or to share any specific concerns you may have. Your input is invaluable, and we are dedicated to serving you better in the future. Once again, we apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention.

January 09, 2024

Customer service was excellent and professional Appreciate all the care taken to see that all my needs were handled More

by gingerwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woods
Jan 11, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 07, 2024

Always stands by what Chevrolet Service provides. Stonebriar Chevrolet service department goes above and beyond! More

by japkep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service manager
Jan 11, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 05, 2024

Service person was very helpful and knowledgable. Work done as described on my visit today. More

by danny.chance
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 11, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

December 31, 2023

Great service and Caleb is very knowledgeable about my Corvette and up coming service requirements. Vehicle is always returned clean More

by Algarcia
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caleb
Jan 02, 2024 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

December 21, 2023

Oversell the dealership is very professional and personable. My service agent was amazing to work with and kept me informed on what was going on with my new vehicle and explained to me in laymen’s More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Townsley
Dec 28, 2023 -

Stonebriar Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 20, 2023

Maria is great in the service department. she understands my needs for my car. i really appreciate her More

by 1cap3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Dec 20, 2023 -

Stonebriar Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

December 15, 2023

Ryan did a great job explaining the service to be done in my truck, and was ready faster than expected, definitely looking to work with Ryan on my next services More

by josegbarraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Townsley
Dec 20, 2023 -

Stonebriar Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!