Stonebriar Chevrolet

We've had excellent experiences with Stonebriar (much more so than with other Chevy dealerships/service departments in the northern Dallas area). We have almost worked exclusively with Lenah in the serv more so than with other Chevy dealerships/service departments in the northern Dallas area). We have almost worked exclusively with Lenah in the service department, and she has been awesome to work with. The tech staff does its best to have the work done in the timeline promised and it's always been done correctly the first time. Service prices are commensurate with other dealerships and brands. More

Stonebriar always treats my vehicle as if it were their own vehicle. Service is performed right the first time, on time, and with friendly professional customer service. They are the standard by which de own vehicle. Service is performed right the first time, on time, and with friendly professional customer service. They are the standard by which dealerships should be measured. More

Excellent service got me in and out and a very timely manner this dealership is where I will continue to go to get my Chevy 2500 heavy duty diesel truck service from this point forward manner this dealership is where I will continue to go to get my Chevy 2500 heavy duty diesel truck service from this point forward More

I wrote a comment a few weeks ago regarding my dis-satisfaction with stone briar Chevrolet. I was not happy with the vehicle I had purchased or the joke of an extended warranty that I was sold. I dis-satisfaction with stone briar Chevrolet. I was not happy with the vehicle I had purchased or the joke of an extended warranty that I was sold. I have had some expensive electrical issues with my vehicle and it has cost me a small fortune over the last year. I had previously vowed never to buy a new or used vehicle from your business again. Well, three weeks later after spending $500 yet again my 2014 Chevy impala quit on me again. I brought it back with the thought of lighting it on fire and driving it into your building. I might have done it, but I couldn't get it started (I'm just joking of course). Although I was pretty angry and looking for blood, I was directed to your service manager Brian Hershman. Brian let me vent, rant and rave without getting upset. He is the first person I've dealt with that listened without making excuses. He gave me his time and immediately took possession of my vehicle and had it looked at. He called me this morning and gave me the bad news. It was going to be $700.00 more dollars and they were waiting on a part that probably wouldn't be in until Tuesday. When I told him that I needed my vehicle to go to work, he's said he would try. He could've just let things go, but he found the part needed somewhere and sent a porter to get it. He then called me and said that it would be ready at 2 pm today. While I'm not happy with your dealership on a whole and I'm not excited to be spending another $700.00, Brian and the mechanic (I'm sorry I didn't get his name) who got me back on the road were excellent. I'm hoping that they have located the source of the electrical problem so I can enjoy the vehicle I bought and love when it's working. Thank you Brian for taking the time to listen and trying to make things right. I really appreciate it. Oscar A Mills More

They took great care of us. All the people were so nice to us and we got out of there very very very very fast to us and we got out of there very very very very fast More

Since 2017 when we moved into a new neighborhood, we have used Stonebriar Chevrolet for our vehicle needs. We traded vehicles in Jan. 2018 and have been very pleased with our service needs. used Stonebriar Chevrolet for our vehicle needs. We traded vehicles in Jan. 2018 and have been very pleased with our service needs. More

I took my car in for 6 month Zaktek application. Everyone from dropping off to picking up was friendly. Greg our “service writer” was professional. To top It off my, I think the car was actually cleaner tha from dropping off to picking up was friendly. Greg our “service writer” was professional. To top It off my, I think the car was actually cleaner than when I bought it, inside and out. More

Maria in the service department is awesome to work with. She always goes above and beyond to make sure her customers are satisfied. Thanks Maria She always goes above and beyond to make sure her customers are satisfied. Thanks Maria More

Bought a Car in cash in Dec, still no title received in April. No one will help you once they take your money. Avoid this place! April. No one will help you once they take your money. Avoid this place! More

Everything went smoothly. I got the service and pricing I was expecting. They even washed the car as part of the service! I will definitely come back to the dealership for service in the future. was expecting. They even washed the car as part of the service! I will definitely come back to the dealership for service in the future. More