Stonebriar Chevrolet

I had a problem with my c8 z06, i called the sales man and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she w and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she was already there waiting for me with the most beautiful smile i have ever seen. She drove my car into the service bay and within minutes she gave me the full diagnostics report. sent it to get repaired the next day she called me that the car was ready to be picked up. If I could rate her service higher i would she went above and beyond to take care of my problem and did an amazing job while she got it done. Most valuable employee any company would be proud of having her on their side! She had such a wonderful way of communicating and explaining the issues that going, it felt amazing to experience this as a customer. More

I have always received honest and reasonable service from Stonebriar. I will continue to return for all of my service and new car needs. Stonebriar. I will continue to return for all of my service and new car needs. More

Here a short while back I bought a used Tahoe from Stonebriar and I love it! The buying process and service, however, are a whole different story. The salesperson and I agreed to a price and monthly p Stonebriar and I love it! The buying process and service, however, are a whole different story. The salesperson and I agreed to a price and monthly payment and after filling out a ton of paperwork and shaking hands on the deal, I was sent to finance where things got ugly. the monthly payment price went up dramatically. So, I argued that that wasn't the price the salesman and I had agreed on but it was to no avail. I was offered some cheesy warranty to make up for the price increase. And that too way misleading.as it didn't cover all the finance officer had said it would. Long story short, I bought it anyway because I really wanted it. So then comes part two of this slap in the face. I was told that I would be receiving the paperwork for my purchase in a few days via email. Well, that never happened so I called several times only to be told "it should be in my email shortly. AND THAT NEVER HAPPENED! So, I went in in person, and a manager went to retrieve my paperwork and told me everything i need was in the envelope. So, I glanced at it and saw where it said 2016 Tahoe and I left. Well, I guess I shouldn't have placed that much trust in the manager because when I got home, I found that the name on the paperwork was wrong, wrong, WRONG! Wow! how can that even be possible? And they still continue to do nothing! Needless to say, that I will never buy from Stonebriar Chevrolet again and will advise all of my friends to avoid that place at all costs. It's just bad business all around. More

I purchased a 2500HD Chevrolet from Stonebriar Chevrolet and could not have dreamed of a better experience when I purchased this truck. Triston Clendennen my salesperson and the entire team at Stonebriar Ch and could not have dreamed of a better experience when I purchased this truck. Triston Clendennen my salesperson and the entire team at Stonebriar Chevrolet was the greatest. More

I’ve owned a Chevy for 10 years (purchased in WA) and always had excellent, timely service until visiting Stonebriar Chevrolet in Frisco, TX. I’ve been there twice for scheduled oil changes: * The always had excellent, timely service until visiting Stonebriar Chevrolet in Frisco, TX. I’ve been there twice for scheduled oil changes: * The first took 1.5 hours, followed by weeks of unwanted sales calls. * The second took 3 hours, despite being told it would take no more than 1.5-2 hours. The service department seems disorganized and unconcerned with customer’s privacy as work orders were left out in plain view. The sales staff are overly aggressive as I could not walk to the waiting area without being pressured to buy a car, even after clearly saying I wasn’t interested. This experience is unacceptable and inconsiderate of customers’ time, privacy, and patronage. More

Quick, polite and honest. Service associate kept my informed and I was able to bring car in the same day Service associate kept my informed and I was able to bring car in the same day More

Scammers! Make sure to review everything. Finance pulled one over on us. Charged miscellaneous fees without knowledge. And then did not give us papers until 2 Make sure to review everything. Finance pulled one over on us. Charged miscellaneous fees without knowledge. And then did not give us papers until 2 weeks later. Brian in used car sales was just out for sale and Cameron was a sales guy too. A car that was posted online for 15750 ended up costing 23,413.00. We were told by Brian it was 18000.00 drive away then ended up way more. If you get Cameron insist he gives you papers and explains all cost he is putting on there. My bad for not insisting on getting papers too look at. But it was 1030pm at night and we had been there since 7pm HORRIBLE HORRIBLE DEALERSHIP! STAY AWAY! More

Service was complete and professional. All employees were very helpful. I will go back to purchase. All employees were very helpful. I will go back to purchase. More

Stephen underwood Is doing a great job and I am very satisfied with the work he's doing satisfied with the work he's doing More

Always a great experience at this dealership. Jose and Trey in the servicing department are always helpful and communicative with what’s going on. Jose and Trey in the servicing department are always helpful and communicative with what’s going on. More