Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Stonebriar Chevrolet

Frisco, TX

Overview
Reviews
Vehicles
3.9
1,175 Reviews
Contact Dealership
View Awards

9950 Texas 121 Frontage Road

Frisco, TX

75035

Directions

By Type

Showing 1,175 reviews

January 07, 2026

The finance lady added maintenance protection plans, tire protection plans, roadside assistance plans for a total of 8000$ and did not divulge this information nor did she ask for prior approval. Do not go More

by Mohangovind88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany delgange
Report | Print
Jan 08, 2026 -

Stonebriar Chevrolet responded

We regret to learn about your concerns, and we understand your frustration. Your experience does not reflect the transparent and honest service we strive to provide every customer. We take these matters seriously and would appreciate the opportunity to review what happened during your visit. Please contact our Customer Service line at 214-472-5535 so we can address your concerns directly and work toward a resolution.

January 03, 2026

Stonebriar service department did a excellent job in taking care of my service. Trey Anderson the surface rep was efficient and kept me up-to-date on the progress of my car. I would highly recommend Sto More

by sallyanderson1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Anderson
Report | Print
Apr 21, 2026 -

Stonebriar Chevrolet responded

Thank you for sharing this feedback. We’re glad the service experience felt well-managed and clearly communicated, as our team is committed to keeping guests informed and supported throughout their visit. We truly appreciate the recommendation and the opportunity to care for your vehicle.

December 29, 2025

I will certainly continue to use Stonebriar Chevrolet for my 2025 Chevrolet Blazer as long as the Service Department Advisors maintain the highest level of customer service. More

by JBORREGO11761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Anderson
Report | Print
Apr 21, 2026 -

Stonebriar Chevrolet responded

Thank you for sharing this feedback and for continuing to place your trust in us. We’re glad the level of care and attention from our service team has made a positive impression, as providing consistently high‑quality support is always a priority. We truly appreciate the opportunity to continue caring for your vehicle.

December 28, 2025

Please hire more knowledgeable and hardworking vehicle technicians. We appreciate technicians who work hard to repair our vehicles and who is proud and care about their work. More

by MZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Satterwhite
Report | Print
Apr 21, 2026 -

Stonebriar Chevrolet responded

I will certainly continue to use Stonebriar Chevrolet for my 2025 Chevrolet Blazer as long as the Service Department Advisors maintain the highest level of customer service.

December 21, 2025

I ended up purchasing the vehicle under false pretenses. When I signed the initial offer, I clearly stated in writing that I did not agree to any optional add-ons. The salesperson, “Tony”, stated that there More

by Lino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony “tony”
Report | Print
December 16, 2025

This place has the worst service department that I have ever encountered in 60+ years. They never call back when they say and after you call them, their response is we are still evaluating the issure(s). More

by aee1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone in the service department.
Report | Print
December 11, 2025

sales was very good service department was very good the advisor would give me updates when she got them very pleased with stonebriar chevrolet More

by gearclay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cameron pae
Report | Print
Dec 17, 2025 -

Stonebriar Chevrolet responded

We are happy to hear about your positive experience with both our sales and service teams. It's wonderful that you found our sales process helpful and that our service department met your expectations. We're particularly pleased that your service advisor kept you well-informed throughout the process with regular updates. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.

December 10, 2025

I’d like to say that Jeff was extremely professional and very understanding of our situation while we were in Plano for a soccer tournament. The entire visit was stress-free—aside from the fact that shuttle More

by ffabian71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Dec 17, 2025 -

Stonebriar Chevrolet responded

We are happy to hear about your wonderful experience with our team during your visit to Plano. It's fantastic that Jeff provided such professional service and showed genuine understanding of your unique circumstances. We're pleased that your visit was stress-free and that you felt well taken care of throughout the process. Your feedback about the Saturday shuttle service is valuable, and we appreciate you sharing that detail with us. We look forward to serving you again. Thank you for choosing Stonebriar Chevrolet for your automotive needs.

December 04, 2025

My vehicle was cleaned, tires shined and the Zactech material applied. My vehicle looked brand new. More

by Bemoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
Report | Print
Dec 09, 2025 -

Stonebriar Chevrolet responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that your vehicle received such thorough care with the cleaning, tire shine, and Zactech application. It's fantastic that the service made your vehicle look brand new again. Your satisfaction with the attention to detail our team provided means everything to us at Stonebriar Chevrolet. We truly appreciate you taking the time to share this positive feedback about your experience.

December 03, 2025

They do excellent work Caleb the Service Advisor kind courteous always follows up with Customer More

by J Boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sellers
Report | Print
Dec 08, 2025 -

Stonebriar Chevrolet responded

We are honored to hear about your outstanding experience with our service team. Your recognition of the excellent work provided means so much to us at Stonebriar Chevrolet. It's wonderful to know that your service advisor demonstrated such kindness and courtesy throughout your visit. We truly value customers like you who take the time to share their positive experiences, and we're delighted that the follow-up communication exceeded your expectations. Your feedback reinforces our commitment to delivering exceptional automotive care and customer service.

1
...
4
5
6
...
118