
Stonebriar Chevrolet
Frisco, TX
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Set and Met Expectations The service manager met me promptly. Confirmed the reason for my service appointment. He then checked the vehicle computer for any messages. Finding n The service manager met me promptly. Confirmed the reason for my service appointment. He then checked the vehicle computer for any messages. Finding no other service needs, he set an expectation for what the cost would be and what time the service would be complete. The vehicle was ready when it was promised and the cost was as promised. Work quality was very high. Overall an excellent experience! More
Great Customer Service My 2011 Chevy Tahoe was struck by lightening, while my wife and I were in it, 3 weeks ago. There were no injuries to us, but it was an experience I’l My 2011 Chevy Tahoe was struck by lightening, while my wife and I were in it, 3 weeks ago. There were no injuries to us, but it was an experience I’ll not soon forget. My check engine light came on immediately, the clock on my navigation system went blank, and all the presets on the radio went away. I called my insurance company and met the adjuster at Stonebriar Chevrolet a few days later. The service rep at Stonebriar was Ryan McCarthy. He took over the situation and provided superior customer service. He has worked with the insurance company to make sure every problem with my Tahoe was fixed. He kept me informed all through the repair, which is taking a few weeks to complete. Ryan has provided the quality of customer service that Stonebriar Chevrolet can be proud of. I guarantee that when I need a new Chevy, I will be purchasing it from a Stonebriar Chevrolet. More
Happy customer Working with John Frigon at Stonebriar Chevrolet in Frisco, Tx was truly a pleasure he made the buying experience stress free and met all our needs, h Working with John Frigon at Stonebriar Chevrolet in Frisco, Tx was truly a pleasure he made the buying experience stress free and met all our needs, he followed up quickly and was very thorough. I love that there was no dreaded haggle process, we asked for a fair deal and got one. I couldn't be happier with the customer service he provided and our overall buying experience. I also liked that he took the time to show us all the features of the truck. I would definitely consider John and Stonebriar for the purchase of any future vehicles. More
Best service ever! Ryan and Mitchell are hands down the best have ever dealt with as far as service. They went to bat for me. I could have walked away disappointed based Ryan and Mitchell are hands down the best have ever dealt with as far as service. They went to bat for me. I could have walked away disappointed based on the issue..... but I didn’t. Ryan went above and beyond any expectations I ever had! Stonebriar is blessed to have these 2 guys!!!! More
John Frigon We just purchased a new Chevy from Stonebriar Chevrolet and worked with John Frigon. He is the best salesman there, he got us taken care of in a very We just purchased a new Chevy from Stonebriar Chevrolet and worked with John Frigon. He is the best salesman there, he got us taken care of in a very reasonable time and worked with us on a great deal that worked both for us and the dealership. Ask for John Frigon when going there. More
Warranty Services I have used Stonebriar Chev and Maria Córdona for all of my warranty services and general maintenance. Maria is very attentive and thorough. My truck I have used Stonebriar Chev and Maria Córdona for all of my warranty services and general maintenance. Maria is very attentive and thorough. My truck has always been serviced well and in the time frame promised. I am very pleased with Maria and the service Stonebriar Chev has provided me. I recommend both highly. More
Recall Had a recall and Stonebriar handled it very professionally. Mitchell in service was very knowledgeable and friendly. Would recommend Stonebriar and Mi Had a recall and Stonebriar handled it very professionally. Mitchell in service was very knowledgeable and friendly. Would recommend Stonebriar and Mitchell to anyone asking. More
Great It was a great experience with Brian in the service department at Stonebriar Chevrolet. My Appointment was scheduled that morning and my vehicle was r It was a great experience with Brian in the service department at Stonebriar Chevrolet. My Appointment was scheduled that morning and my vehicle was ready that evening for pickup. More
Outstanding Customer Service I was kept informed on a daily basis Of where my car was in the process of being fixed.. Customer service went over and above to keep me updated. My c I was kept informed on a daily basis Of where my car was in the process of being fixed.. Customer service went over and above to keep me updated. My car was fixed in a timely manner and issues were explained to me in detail. Will definitely use again if needed. More
Service Department Ryan McGrath and the service team are hands down the best of any dealerships I've visited. I Had an emergency and not only did I get a loaner immediat Ryan McGrath and the service team are hands down the best of any dealerships I've visited. I Had an emergency and not only did I get a loaner immediately but they put a rush on my vehicle to get completed by EOD. I send everyone I know or anyone who asks to Ryan McGrath! They take care of their customers! More