Stonebriar Chevrolet
Frisco, TX
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Outstanding Service! I've been coming to Stonebriar Chevrolet since we moved here in 2016. They have a great waiting area. Or if you don't want to wait, they provide tran I've been coming to Stonebriar Chevrolet since we moved here in 2016. They have a great waiting area. Or if you don't want to wait, they provide transportation to your home or work. I am always treated with utmost respect, and they provide detailed, clear explanations for all service needed. They also have always washed an cleaned my car when returning it. Their service advisors are very friendly and helpful. More
Great and Friendly Went in for the first service on the new truck I purchased at Stonebriar. Staff was friendly and very helpful. Finished ahead of the time I was told i Went in for the first service on the new truck I purchased at Stonebriar. Staff was friendly and very helpful. Finished ahead of the time I was told it would take. More
Oil Change Very accommodating since I didn’t have an appointment and they were very honest about the timeframe . They also made sure the recall was taking care Very accommodating since I didn’t have an appointment and they were very honest about the timeframe . They also made sure the recall was taking care of while I was there which I appreciated. More
Service was excellent The Service Advisor Lina was awesome and really took care of my needs in Service. The other associates were friendly and made sure to take care of all The Service Advisor Lina was awesome and really took care of my needs in Service. The other associates were friendly and made sure to take care of all my needs. I'm very satisfied with the overall service of everyone at Stonebriar Chevrolet and highly recommend thos dealership to anyone. Thank you! More
Professional, competent, polite, and on time For the first time I just went to Stonebriar Chevrolet last week. There was recall issue with my car. I called Stonebriar to see if I could come in. A For the first time I just went to Stonebriar Chevrolet last week. There was recall issue with my car. I called Stonebriar to see if I could come in. AJ answered in person, no voicemail required - real person. He checked the recall using my VIN and set up my appointment. Then he sent me a text to confirm everything plus sent text reminders - So convenient. He texted to see if I had any questions. Yes I did and he texted an answer AFTER HOURS. Who does that? Everyone was on time. My car was fixed to perfection and was even washed and vacuumed. All of the people who work at Stonebriar seem genuinely happy, and they certainly are polite and helpful, especially AJ. Stonebriar is now my new Chevrolet dealership. Thank you for making it easy to accomplish something that I expected to be difficult and annoying. More
Truck purchase Tommy Stewart was excellent he got us what we came for we were in and out in less then 1 1/2 hours he also was very knowledgeable and courteous as wel Tommy Stewart was excellent he got us what we came for we were in and out in less then 1 1/2 hours he also was very knowledgeable and courteous as well. I would recommend your dealership to all my friends just because of how Tommy Stewart took care of all our needs. Great employee More
Great experience at Stonebriar Chevrolet They provide excellent customer service. I worked with AJ. He was very thorough and explained all details about my issue with auto stop and battery. H They provide excellent customer service. I worked with AJ. He was very thorough and explained all details about my issue with auto stop and battery. He went the extra mile to get my car repaired. More
Excellent customer service Like many people I was someone who had been burned by service centers before where I didn’t feel like the dealership cared about me as a customer and Like many people I was someone who had been burned by service centers before where I didn’t feel like the dealership cared about me as a customer and wanted to stick me for more work than my car needed. The first time I took my truck in for a problem with the AC Maria took excellent care of me. She greeted me with a smile and you could tell how much she cared about her job and making sure she got my problem taken care. At no point did I feel like I was just another number or car, I was someone to be valued. When they didn’t find the issue the first time, I took it in again and she went the extra mile to make sure there was a resolution before turning my truck back over to me. They have worked on all the cars in my family and converted me from a non-service center believer to a firm believer and it boils down to customer service. More
Vehicle had ticking noise Service advisor put me in a loaner and my vehicle was repaired over the weekend. Picked up Vehicle on Monday afternoon, service advisor kept me up to Service advisor put me in a loaner and my vehicle was repaired over the weekend. Picked up Vehicle on Monday afternoon, service advisor kept me up to date on what was being serviced. Service team had my vehicle washed and ready to go when I arrived. Thanks More
Ask for service advisor Mike Mike was informative empathetic and knowledgeable. He was also willing to assist with an external extended warranty program follow up He also arrange Mike was informative empathetic and knowledgeable. He was also willing to assist with an external extended warranty program follow up He also arrange a car rental due to repair delay More


