Stonebriar Chevrolet
Frisco, TX
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Salesman will lie straight to your face when you ask the price of the car/truck. Once you sit down to work the deal there will me a magic $2,000 or more added to the price. They will tell you that a deposit price of the car/truck. Once you sit down to work the deal there will me a magic $2,000 or more added to the price. They will tell you that a deposit is refundable and then refuse to refund, and refuse to provide any documentation stating the deposit is “nonrefundable”. Then there is their website… the pricing is nowhere near accurate until you enter your information, sometimes $10,000 difference. When I confronted them on their lies and deception the sales manager said “ c’mon, we all do it”. Referring to car dealers More
Purchased new truck on Black Friday. I have bought car in past from them and thought it was a poor experience before, but since they local I wanted to give them another shot. The deal ou I have bought car in past from them and thought it was a poor experience before, but since they local I wanted to give them another shot. The deal outlined on the website was fair, so I really didn't need to negotiate it. However, when I got the deal sheet, there was an extra $2000 in aftermarket adds that was not on the website. Sales rep stated it was Berkshire Hathaway (who owns the dealership) policy that they can't show it on website. I tried to come to fair compromise which they rejected. They also low balled me on trade by almost 30% (offered me like $8K on a truck that had KBB & Truecar between $13K to $15K. So I just ended up keeping old truck. My advice would be to go somewhere else. There are a lot of good Chevy dealerships in DFW area. The only reason they get 2 stars is that the lady in Finance did a great job! More
We have only had positive experiences at Stonebriar Chevrolet from our purchase of a new 2025 Chevrolet Silverado to today getting our first service visit! Our service advisor, Trey Anderson was so fri Chevrolet from our purchase of a new 2025 Chevrolet Silverado to today getting our first service visit! Our service advisor, Trey Anderson was so friendly and helpful. He made us feel that he cared about giving us a great first visit to the service department. 5 Stars! More
Wanted to talk numbers and work out a deal because I’m a returning customer and I got zero help and was pretty rude. Basically told me to kick rocks. Called the day before and was told I would get a call ba returning customer and I got zero help and was pretty rude. Basically told me to kick rocks. Called the day before and was told I would get a call back and got nothing back. Will not buy from stronebriar again. I’ll take my business somewhere else in the metroplex area. More
I had a problem with my c8 z06, i called the sales man and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she w and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she was already there waiting for me with the most beautiful smile i have ever seen. She drove my car into the service bay and within minutes she gave me the full diagnostics report. sent it to get repaired the next day she called me that the car was ready to be picked up. If I could rate her service higher i would she went above and beyond to take care of my problem and did an amazing job while she got it done. Most valuable employee any company would be proud of having her on their side! She had such a wonderful way of communicating and explaining the issues that going, it felt amazing to experience this as a customer. More


