
Stonebriar Chevrolet
Frisco, TX
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Sales assistance Dan did a great job in helping me with my purchase decision. He worked with me the way I wanted. Answered all my questions completely Dan did a great job in helping me with my purchase decision. He worked with me the way I wanted. Answered all my questions completely More
Great experience, top to bottom The staff at Stonebriar was courteous, professional and seemed willing to go the extra mile to make sure my experience was pleasant. Would definitely The staff at Stonebriar was courteous, professional and seemed willing to go the extra mile to make sure my experience was pleasant. Would definitely use again. More
Excellent service! Lina Cohen and the 2 guys that lend the temp car are wonderful! They were very helpful and nice, I can tell they are happy at work! Lina Cohen and the 2 guys that lend the temp car are wonderful! They were very helpful and nice, I can tell they are happy at work! More
Excellent experience We had a great experience in this dealership. Been honest I have been looking to buy a vehicle to my wife for the last couple of month, I have driven We had a great experience in this dealership. Been honest I have been looking to buy a vehicle to my wife for the last couple of month, I have driven all the brands for the best suv, I went from GMC to Lexus to Infiniti and all the other brands, even drove the new BMW X5 and I work for the brand. Hands down was the best experience, from sales, to knowing the managers and what they did for me in the deal was way above my expectations. Would highly recommend them and would definitely buy from them in the future. My sales person was Jon Sampson, great sales guy and knowledgeable of the vehicles and there systems.The only one who have answer all my question with no hesitation. The others were Managers Lance Carter, Travis Sladky, Bryan Williams. They all make sure I got the deal I wanted. They all when above and beyond to make sure my numbers were exactly were I wanted to be. Like I mention earlier I work on the business and this is the kind of service I expect from a dealer. More
Excellent My experience was great. I told them what I wanted and the price I wanted to pay and he made it happen. Great team. I will definitely buy all my cars My experience was great. I told them what I wanted and the price I wanted to pay and he made it happen. Great team. I will definitely buy all my cars for there as well as recommend You all to my family and friends. More
Service department does a tremendous job I have used Stonebriar Chevrolet’s service department for several years and have never had an issue. Always greeted promptly and professionally. Great I have used Stonebriar Chevrolet’s service department for several years and have never had an issue. Always greeted promptly and professionally. Great facility and very convenient. More
Buyer beware Please be careful when thinking about buying from this dealership. They like to rip you off when you get your trade in appraised. According to the sal Please be careful when thinking about buying from this dealership. They like to rip you off when you get your trade in appraised. According to the sales department they use a different KBB then what customers use. I asked to have the General sales manager to contact me about why your dealership is trying to take advantage of customers but he refuses to return phone calls. You can’t speak with the owner because it’s a corporation. Just FYI More
Bait & Switch at it's WORST! BEWARE of the unethical “Bait and Switch” sales technique used at this dealership! I was a victim of it!! The Internet Sales Manager sent a photo of a BEWARE of the unethical “Bait and Switch” sales technique used at this dealership! I was a victim of it!! The Internet Sales Manager sent a photo of a truck and the price for THAT truck to me after I signed up with a search service online. I went to the dealership the next day and test drove THAT truck. Since the Internet Sales Manager was not in, another salesperson helped me. After the test drive, I said I’ll take the truck – it was what I wanted and the price was fair. Once we sat down to do the paperwork the salesperson then told me the price would be almost $1000 MORE since they "forgot to add some options into the price"! WHAT???? They “Bait” me with the photo, test drive and price then “Switch” the price when I say I’ll take the truck! TOTALLY UNETHICAL!! I excused myself for a moment and called my wife who said to RUN from that SCAM DEALERSHIP!! Since my emotions were already involved and I liked the truck I asked if they could do anything about the increase that wasn’t in the original price they quoted to me for THAT truck. The salesperson went to a “Manager” who came down a few hundred. I went ahead and purchased the truck, but felt they ripped me off during the whole process. Once I got home, the process really kicked in! The dealership provided no satisfactory resolution other then to bring the truck in and REMOVE the options. BUT THEN it would NOT be the truck they showed me nor the one I bought! Per the salesperson, this is a WARREN BUFFET company owned dealership. I can only wonder if HE authorized this unethical sales technique. No wonder he’s so rich – SCREW THE COMMON HARD WORKING MAN!! Way to go Warren...mission accomplished!!! The salesperson also lied to me about "you get two years of FREE oil changes and tire rotations". WRONG!! I later learned I get TWO OIL CHANGES within the first 24, 000 miles or 2 years....whichever comes first. I like GM products, but this sales channel and experience was AWFUL! More
Best Chevy dealership in DFW Great service- five star all the way Shopped several dealerships looking for a customer oriented sale rep to help me design and order my Camaro. I fo Great service- five star all the way Shopped several dealerships looking for a customer oriented sale rep to help me design and order my Camaro. I found that at Stonebriar Cheverol with ANDY RICHARDSON. More
Great service! Everyone was courteous and the service was performed quickly. No pressure and a great environment. WiFi was a great feature that allowed me to work wh Everyone was courteous and the service was performed quickly. No pressure and a great environment. WiFi was a great feature that allowed me to work while the service was being done. More