Stonebriar Chevrolet

Purchased new truck on Black Friday. I have bought car in past from them and thought it was a poor experience before, but since they local I wanted to give them another shot. The deal ou I have bought car in past from them and thought it was a poor experience before, but since they local I wanted to give them another shot. The deal outlined on the website was fair, so I really didn't need to negotiate it. However, when I got the deal sheet, there was an extra $2000 in aftermarket adds that was not on the website. Sales rep stated it was Berkshire Hathaway (who owns the dealership) policy that they can't show it on website. I tried to come to fair compromise which they rejected. They also low balled me on trade by almost 30% (offered me like $8K on a truck that had KBB & Truecar between $13K to $15K. So I just ended up keeping old truck. My advice would be to go somewhere else. There are a lot of good Chevy dealerships in DFW area. The only reason they get 2 stars is that the lady in Finance did a great job! More

The staff is friendly and the service was completed on time. We'll continue to use them as they did a great job. time. We'll continue to use them as they did a great job. More

Fraud operation adding warranty products to loans. Time to expose this scam that is taking advantage of good customers. Time to expose this scam that is taking advantage of good customers. More

This is a great dealership with good people. They make it easy too.Find the car of your dreams with great financing opportunities. They make it easy too.Find the car of your dreams with great financing opportunities. More

We have only had positive experiences at Stonebriar Chevrolet from our purchase of a new 2025 Chevrolet Silverado to today getting our first service visit! Our service advisor, Trey Anderson was so fri Chevrolet from our purchase of a new 2025 Chevrolet Silverado to today getting our first service visit! Our service advisor, Trey Anderson was so friendly and helpful. He made us feel that he cared about giving us a great first visit to the service department. 5 Stars! More

Wanted to talk numbers and work out a deal because I’m a returning customer and I got zero help and was pretty rude. Basically told me to kick rocks. Called the day before and was told I would get a call ba returning customer and I got zero help and was pretty rude. Basically told me to kick rocks. Called the day before and was told I would get a call back and got nothing back. Will not buy from stronebriar again. I’ll take my business somewhere else in the metroplex area. More

Thank you for thinking of veterans during Veterans Day. Your free oil change is much appreciated. it helps in these difficult times. Your free oil change is much appreciated. it helps in these difficult times. More

I had a problem with my c8 z06, i called the sales man and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she w and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she was already there waiting for me with the most beautiful smile i have ever seen. She drove my car into the service bay and within minutes she gave me the full diagnostics report. sent it to get repaired the next day she called me that the car was ready to be picked up. If I could rate her service higher i would she went above and beyond to take care of my problem and did an amazing job while she got it done. Most valuable employee any company would be proud of having her on their side! She had such a wonderful way of communicating and explaining the issues that going, it felt amazing to experience this as a customer. More

I have always received honest and reasonable service from Stonebriar. I will continue to return for all of my service and new car needs. Stonebriar. I will continue to return for all of my service and new car needs. More

Here a short while back I bought a used Tahoe from Stonebriar and I love it! The buying process and service, however, are a whole different story. The salesperson and I agreed to a price and monthly p Stonebriar and I love it! The buying process and service, however, are a whole different story. The salesperson and I agreed to a price and monthly payment and after filling out a ton of paperwork and shaking hands on the deal, I was sent to finance where things got ugly. the monthly payment price went up dramatically. So, I argued that that wasn't the price the salesman and I had agreed on but it was to no avail. I was offered some cheesy warranty to make up for the price increase. And that too way misleading.as it didn't cover all the finance officer had said it would. Long story short, I bought it anyway because I really wanted it. So then comes part two of this slap in the face. I was told that I would be receiving the paperwork for my purchase in a few days via email. Well, that never happened so I called several times only to be told "it should be in my email shortly. AND THAT NEVER HAPPENED! So, I went in in person, and a manager went to retrieve my paperwork and told me everything i need was in the envelope. So, I glanced at it and saw where it said 2016 Tahoe and I left. Well, I guess I shouldn't have placed that much trust in the manager because when I got home, I found that the name on the paperwork was wrong, wrong, WRONG! Wow! how can that even be possible? And they still continue to do nothing! Needless to say, that I will never buy from Stonebriar Chevrolet again and will advise all of my friends to avoid that place at all costs. It's just bad business all around. More