Stoops Automotive Group

Excellent customer service We were looking at buying a used car. My wife had recently had surgery and we sold her vehicle to a friend in need. So, we brought in a cash down paym We were looking at buying a used car. My wife had recently had surgery and we sold her vehicle to a friend in need. So, we brought in a cash down payment and spoke to Brett Estes. Really good customer centricity. Didn't push anything on us, very knowledgeable and kind. Was very dead set on helping us achieve our goal of buying a car. Real excellent at small talk and everyone there was just so kind after hearing about our previous car buying horror story from a previous dealership. Thank you Brett and everyone at Stoop's. Your customer centricity is second to none! Michelle was really nice and cool too. She fought to get us a low interest rate and got us one practically a third of what it would be originally. Also Daniel Isley is a great friend to us and he told them to treat us right. Such a great team More

Seamless Experience Pat Bowen makes the entire process of purchasing a new truck seamless and pleasant. His customer service and approach is top notch. I could not recomm Pat Bowen makes the entire process of purchasing a new truck seamless and pleasant. His customer service and approach is top notch. I could not recommend him more highly. More

Amazing Experience!! I walked into Stoops Wednesday evening, expecting to waste my time and theirs. I met with Henry, and he was very understanding, listened to my concern I walked into Stoops Wednesday evening, expecting to waste my time and theirs. I met with Henry, and he was very understanding, listened to my concerns, assured me that we would give it a chance, and see what they could do. He introduced me to Brent Regenold in the sales department to discuss my application, and what I was looking for. Both of these guys were very respectful, and did everything they could. The next day, I left there with a 2018 Buick Encore, my first ever NEW car. These guys worked a miracle, and I will forever be grateful! I will be back, and strongly recommend that you give them (specifically Brent) your business. THANK YOU!!?????????? More

Another satisfied repeat customer Today i walked in and found a truck that fits me perfectly....i have delt with brett before and he went above and beyond and walked away with the truc Today i walked in and found a truck that fits me perfectly....i have delt with brett before and he went above and beyond and walked away with the truck for our family. He is the best and stoops as a whole is very friendly and helps with kids by providing crayons and coloring books....over all stoops is the best in muncie and brett is the best in the central indiana area More

Excellent Pat Bowen has been my salesman at least 5 times. He always gets the best available discounts and services. I highly re commend Stoops Muncie! Pat Bowen has been my salesman at least 5 times. He always gets the best available discounts and services. I highly re commend Stoops Muncie! More

Treating others as yourself The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them. More

Stoops is amazing! Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops! More

my needs come first as a buyer Pat Bowen was very intuitive in finding the right vehicle to fit my needs as a driver and as a buyer. I am looking forward to enjoying my vehicle, and Pat Bowen was very intuitive in finding the right vehicle to fit my needs as a driver and as a buyer. I am looking forward to enjoying my vehicle, and I am looking forward to future purchases. Pat has shown that customer needs come first. More

Great Experience! Great car! Brett was incredibly knowledgeable in all aspects of the deal! Buying here was worth the drive to get exactly what we wanted for a great deal! From th Brett was incredibly knowledgeable in all aspects of the deal! Buying here was worth the drive to get exactly what we wanted for a great deal! From the moment we decided to buy a new car until we drive off in it, we were well taken care of! All of the staff were very helpful and even helped entertain our 3 year old while making the deal! The service department was great when we wanted to add accessories to our car! I won't buy from any other dealership, no matter where we live! More

Great day at Stoops! I have to say that Pat Bowen makes buying a new car a wonderful experience! He is always so knowledgeable about the cars, financing and titling. Pat r I have to say that Pat Bowen makes buying a new car a wonderful experience! He is always so knowledgeable about the cars, financing and titling. Pat really listens and gives me time to make up my mind and never pressures me to make a hasty decision. I loved going into Stoops today, being greeted by everyone who passed by as they asked if we needed any help. We were in and out within a couple of hours as Pat and Michelle had the paperwork and my shiny new car ready to go. Thanks again for excellent service! More