Stoops Buick GMC

10/10 experience. Steve came in on his day off to show my fiancé and I the car we were Interested in. He was very knowledgeable about the car, even with it being used. Steve came in on his day off to show my fiancé and I the car we were Interested in. He was very knowledgeable about the car, even with it being used. I've heard so many dealership horror stories with other local dealerships, but Steve, and the Finance Manager Kevin, made the whole process extremely quick and easy. They were straight forward and upfront about all the numbers, there were no extra hidden fees that were added from the online price, and we didn't feel pressured to buy anything we weren't looking for. I will definitely be coming back here when it is time to buy another car. More

Toni was very patient and helpful when I needed a tire replaced. They have the best service department ever!!! replaced. They have the best service department ever!!! More

Kevin Lortz is the best salesperson. Integrity Care Responsive Honesty….. I recommend him! He helped me in December buying a used car and I felt like he rolled out the red carpet and has Integrity Care Responsive Honesty….. I recommend him! He helped me in December buying a used car and I felt like he rolled out the red carpet and has continued with extended service communication. Do yourself a favor call stoops and ask for KEVIN when you were searching for a used or new car. More

Very friendly dealership! They still have that family owned caring for their customers! Kevin Lortz answered all our questions about the car and also helped us set up everyt They still have that family owned caring for their customers! Kevin Lortz answered all our questions about the car and also helped us set up everything! More

As far as dealerships go, this one is the best to work with as sales or service with as sales or service More

Aaron Anderson is the absolute best ! I won't ask for anyone else he's the guy I trust there ! I won't ask for anyone else he's the guy I trust there ! More

Stoops was very responsive, cost competitive and very easy to work with compared to other dealers. Highly recommend Stoops and ask for Mr. Wilkerson.. They are also a family owned business. easy to work with compared to other dealers. Highly recommend Stoops and ask for Mr. Wilkerson.. They are also a family owned business. More

We purchased a used car from Stoops Buick GMC in Plainfield, IN (July 2024). We were very pleased with our salesman, Kent Fisher, and the whole process. We found the car through autotrader, we chec Plainfield, IN (July 2024). We were very pleased with our salesman, Kent Fisher, and the whole process. We found the car through autotrader, we checked the dealership's reviews on multiple sites and reached out to Kent Fisher. He was quick to respond, he freely answered my questions, He was forthright with answers regarding fees. We scheduled to see the car, we took a test drive, quickly agreed on price, and we were out the door in less than one hour (including the test drive). I have bought many cars over the years and currently own six. We passed up a dealership just a couple miles from our home with a very similar used car because that dealership has bad reviews. We are especially thankful to Kent Fisher for his patience, kindness, and efficient handling of our transaction. More

Excellent customer service and professional techs. They went out of their way to make me comfortable while I waited They went out of their way to make me comfortable while I waited More

Great team in service department and body shop! Aaron Anderson especially has super customer skills. Everyone is great but Aaron leaves no stone unturned in taking care of all his customers. Som Aaron Anderson especially has super customer skills. Everyone is great but Aaron leaves no stone unturned in taking care of all his customers. Somehow the customers seem to understand to his true caring and they like him too as overheard in waiting room. More