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Stoops Buick GMC

4.9

307 Lifetime Reviews

1251 Quaker Boulevard, Plainfield, Indiana 46168
Call (317) 839-7771

Top Reviewed Employees

Steve Willett, Sales Consultant & Plant Manager, Stoops Buick GMC

Steve Willett

Sales Consultant & Plant Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Hayes, Internet Sales Manager, Stoops Buick GMC

Joe Hayes

Internet Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kent (Fish) Fisher, Sales Consultant, Stoops Buick GMC

Kent (Fish) Fisher

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Manderino, Sales Consultant, Stoops Buick GMC

Joe Manderino

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

September 12, 2017

"Never again"

- 1st time client

We had to take the car back twice to get fixed because it wasn't fully inspected the first time. And they had our car for about a week or two in total. The issue was finally resolved but it came with more headache than it was worth.

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Employees Worked With

Eric Davis
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

July 29, 2017

"Don't make same mistake twice"

- Jarhead

Daughter bought a used car and as soon as they had check in hand the attitude for customer service changed. Ended up speaking with Mr.Meyers and now understand why the rest of the staff acts as they do. Was told they recorded phone calls with daughter and when ask who gave the dealer permission to record phone calls Mr.Meyers turned very defensive. I told him I would contact the BBB and he said he didn't care because he had been with the for several years and had a good rating so it wouldn't matter. He also stated that the issue with the car was fine when it left dealer and it had been 5 days so they were not responsible for it. A class act for the leader of a company. Guess that's what happens when you from out of town. Not naming salesman due to attitudes filter down the chain of command. So it's understandable now.

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Employees Worked With

June 21, 2017

"Clean cars for competitive price."

- Levi&Emily

My wife and I had a wonderful experience at stoops. Friendly staff and clean used vehicles at competitive price. We will most likely be going back for our next vehicle.

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Employees Worked With

Steve Stason
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off & Pick up
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • "Hands-On" General Manager
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Gourmet Coffee and free snacks
  • Storybook on pre-owned autos-free Carfax
  • Long Term & Dedicated Employees
  • Environmentally-Friendly Collision Center
  • Exclusive Rewards for Sales/Service
  • Super Clean & Sanitized bi-weekly restrooms
Stoops Buick GMC, Plainfield, IN, 46168