Stoops Buick GMC

Always friendly and willing to answer my questions Great staff letting you know along the way on the status of the work being done to your vehicle. Sales person never forgets his customers always speak Great staff letting you know along the way on the status of the work being done to your vehicle. Sales person never forgets his customers always speaking passing through the waiting area. Feel like family! More

Shopping for a New Car My fiance and I were shopping for a new car, and we were really looking for something bigger than the current vehicle that we had. We worked with Rich My fiance and I were shopping for a new car, and we were really looking for something bigger than the current vehicle that we had. We worked with Rich Santomassino, and he was phenomenal. He was very helpful with information about the car we were looking for, and at no point did we feel pressured to make a snap decision. Rich was great to work with, and I would recommend him to anyone looking to purchase a new or used vehicle. Jay Raplee was also very helpful in assisting us on determining which vehicles may best suit us, and was very kind throughout the entire process. Jay even came in on his day off to help us! Stoops is the best! More

Excellent!!!! This is the second year we have leased from Stoops and will keep coming back. They go the extra mile to find the vehicle you want. They make the pro This is the second year we have leased from Stoops and will keep coming back. They go the extra mile to find the vehicle you want. They make the process smooth and quick! Service is GREAT! More

Great Experience My wife and I have purchased our last two vehicles from Stoops and each time dealt with Steve Willett. I couldn't think of a better person to work wi My wife and I have purchased our last two vehicles from Stoops and each time dealt with Steve Willett. I couldn't think of a better person to work with. The process was quick and easy and he always looks out for your best interest. More

Acadia Lady Our experience with Stoops is always positive from the service center to our salesman Ryan Fawley. Our lease was about to expire, Ryan explained all Our experience with Stoops is always positive from the service center to our salesman Ryan Fawley. Our lease was about to expire, Ryan explained all our options from buying our 2014 Acadia, preowned or a 2017 model. We decided to buy a 2017 Acadia. Ryan worked tirelessly to find the light gray interior we wanted. He kept us informed every step of the way. If your in the market for a car, stop by Stoops Buick GMC in Plainfield, IN. Ask for Ryan, you'll be glad you did. 😀 More

Very Easy It was a very simple and easy process. I told them what I was looking for. They showed me a few cars with a few different options. We picked the one t It was a very simple and easy process. I told them what I was looking for. They showed me a few cars with a few different options. We picked the one that had everything we wanted and they made us a great deal. Very enjoyable experience. I recommend them to anyone looking to buy a new car. We dealt with John Conway on the sales floor and he was terrific. More

Great Experience We arrived at this dealership late one Friday just to see what kind of offer we could get on a truck my husband liked. This is when we were introduce We arrived at this dealership late one Friday just to see what kind of offer we could get on a truck my husband liked. This is when we were introduced to Steve Willet. He was very patient and kind with his time. We left the dealership an hour past closing time the manager, the cleaning crew and Steve all waited. We returned the next day to pick up our new truck. More

Top Notch This is our second vehicle we have purchased from Stoops and we were completely satisfied. They take special care in servicing their used vehicles bef This is our second vehicle we have purchased from Stoops and we were completely satisfied. They take special care in servicing their used vehicles before placing them up for sale. We really enjoyed working with our salesman Steve Willett. More

Purchase of a new car I chose to visit four Buick dealers in the Indianapolis area: Ray Skillman (Greenwood), Ray Skillman (E Washington St.), Andy Mohr, Stoops. I asked I chose to visit four Buick dealers in the Indianapolis area: Ray Skillman (Greenwood), Ray Skillman (E Washington St.), Andy Mohr, Stoops. I asked each to give me their very lowest price - each had one shot at gaining my business. I told each that I would not use one dealers low bid to negotiate a lower price with another dealer. Whoever gave me the best price is who would get my business. Stoops was the lowest, had the exact auto I wanted in their Muncie location, and working with Rich Santomassino was a pleasant and professional operation. More

Excellent Experience! After finding the vehicle I wanted Salesman Richard put everything together in a very professional and friendly manner and made it well worth the 2+ h After finding the vehicle I wanted Salesman Richard put everything together in a very professional and friendly manner and made it well worth the 2+ hour drive to pick the vehicle up. Thank you Rich and all of the Stoops staff! More