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Stoops Buick GMC
Plainfield, IN
435 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 435 reviews
June 07, 2024
Great team in service department and body shop! Aaron Anderson especially has super customer skills. Everyone is great but Aaron leaves no stone unturned in taking care of all his customers. Som Aaron Anderson especially has super customer skills. Everyone is great but Aaron leaves no stone unturned in taking care of all his customers. Somehow the customers seem to understand to his true caring and they like him too as overheard in waiting room. More
by joeedmiston
Employees Worked With
Aaron Anderson, Susie Rose
February 21, 2024
ALL THE STAFF I ENCOUNTERED WERE VERY COURTEOUS AND EXTREMELY HELPFUL. ONE PARTICULAR STAFF MEMBER WENT ABOVE AND BEYOND MY EXPECTATIONS. AS SIMPLE AS IT MAY SEEM, HE DID THE FOOTWORK TO FIND MAINTENAN EXTREMELY HELPFUL. ONE PARTICULAR STAFF MEMBER WENT ABOVE AND BEYOND MY EXPECTATIONS. AS SIMPLE AS IT MAY SEEM, HE DID THE FOOTWORK TO FIND MAINTENANCE RECORDS FOR MY CAR'S WARRANTY. HE WAS EXCEPTIONAL WITH KEEPING ME INFORMED AT ALL TIMES. THANK YOU AARON ANDERSON AND THE STAFF IN PLAINFIELD, IN More
by edcrtwrght09
Employees Worked With
Aaron Anderson
December 31, 2023
I go to stoops to purchase a used vehicle. I test drive the vehicle I was interested in. All was good then here goes the salesman saying add ons for a used vehicle. WOW. Etching in the glass 2 I test drive the vehicle I was interested in. All was good then here goes the salesman saying add ons for a used vehicle. WOW. Etching in the glass 250 dollars etc to identify parts if its stolen, What is it? It's a $18 kit you can buy on Amazon that chemically etches your VIN into your glass if you want to. It takes no skill, and no time to do it. In other words, it's a complete farce to notch a few hundred extra dollars out of the buyer with no effort whatsoever. Then here goes the paint protection, nitrogen in the tires. Nitrogen is free at tire shops Blah blah. Only for an extra 2000. Then your monthly payment is to high to afford. . 1 will not buy a used vehicle with add ons. Just another way for them to get more money from the customer. More
by politically correct
Employees Worked With
Steve
December 20, 2023
Aaron is very efficient as a service writer. Gets me back into the garage quickly and always updates me if there's any issues. I always come in first in the morning so that I can request Joe as Gets me back into the garage quickly and always updates me if there's any issues. I always come in first in the morning so that I can request Joe as my mechanic. Joe does a good job caring for my car. I appreciate his attention to detail. More
by toaster
Employees Worked With
Aaron, Joe
November 09, 2023
Very professional sales and service staff. Great service and customer service. Would highly recommend for all your auto needs. Nice to offer Veterans discount as well. Great service and customer service. Would highly recommend for all your auto needs. Nice to offer Veterans discount as well. More
by mrchapman1952
Employees Worked With
Aaron in service, Jim Meyers, Toni Golladay
January 02, 2023
Paid for broken tail license plate light repair. Left with license plate light out. It was late and all the mechanics had already left. So I still need it fixed Left with license plate light out. It was late and all the mechanics had already left. So I still need it fixed More
by John
Employees Worked With
Cristie Stocking
December 22, 2022
I was very pleased with my visit to Stoops I was very pleased with the fact that they brought me home and picked me up after my car was serviced pleased with the fact that they brought me home and picked me up after my car was serviced More
by ronpatbirch
Employees Worked With
Toni Golladay
October 23, 2022
Several years ago my dad bought a car from Stoops Buick. They did a really awesome job taking care of him, which really impressed me. I've never bought a car at a dealership before, so this time I went t They did a really awesome job taking care of him, which really impressed me. I've never bought a car at a dealership before, so this time I went to Stoops Buick. Destinee met me at the door and helped me right away. She asked me a few questions and then showed me some options. She walked me through the process and answered all my questions along the way. Soon i had my new car, which i love. Stoops Buick is the place to go for excellent customer service and excellent products st a reasonable price. More
by Bryan
Employees Worked With
Destinee Saunders
June 25, 2022
We bought a used car at Stoops Buick & our salesman was Rich Santomassino. He was great to work with, very professional, very personable, answered all our questions, was not pushy and explained all the de Rich Santomassino. He was great to work with, very professional, very personable, answered all our questions, was not pushy and explained all the details of the vehicle. Was a very pleasant experience. More
by Richard S
Employees Worked With
Rich Santomassino
