
Stoops Buick GMC
Plainfield, IN
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Chuck Sechrest was very friendly and knowledgeable Chuck Sechrest was great to deal with. He was polite and friendly and very knowledgeable. I called about a pre owned car that I found on line and want Chuck Sechrest was great to deal with. He was polite and friendly and very knowledgeable. I called about a pre owned car that I found on line and wanted to know if the car was still available. He promptly went to check and stated he had the key at his desk. I informed him we had a 2 hour drive to the dealership. When we arrived and was greeted by another salesman and escorted to his desk. When we went out to look at the car a hold tag was place on the dash of the car, that Impressed me. After the test drive and was shown the dollar amount the dealership wanted, I made a counter offer that was approved within in a few minutes. Chick went over all the paperwork and explained what service was completed on the car, along with the paperwork from the service center. The dealer fees was explained upfront before going to the do the sales contract office, often these fees are hidden by other dealerships. When we took delivery of the car, Chuck programed our phones to the car and explained the radio and on star system and the other electronic controls to the car. This was very pleasant way to purchase a car with a new and modern dealership. More
Excellent Joe Manderino responded to each of our needs and reviewed the best vehicle options. He was a pleasure to work with each time that we came in. Joe Manderino responded to each of our needs and reviewed the best vehicle options. He was a pleasure to work with each time that we came in. More
Rich is a pleasure to work with! I contacted Stoops regarding a Mustang I found on cars.com. Rich Santomassino answered the call and was nice enough to send me photos of the vehicle, I contacted Stoops regarding a Mustang I found on cars.com. Rich Santomassino answered the call and was nice enough to send me photos of the vehicle, as they weren't yet online. I loved the car right away, drove to your dealership from Noblesville within an hour of the call, and ended up purchasing it. Rich was very cordial and up-front through the whole process. Paper signing was a breeze since we didn't need financing. We will certainly recommend your dealership and Rich! Ron and Tami Baxter More
Above and beyond Kent and Jim went above and beyond to get me into the vehicle I loved. They provided excellent service. Loving my new vehicle. Thanks guys Kent and Jim went above and beyond to get me into the vehicle I loved. They provided excellent service. Loving my new vehicle. Thanks guys More
As always, no pressure, professional, and fair. Without fail, Stoops GMC provides exceptional service and sales assistance. We have purchased many (8) GMC/Buick vehicles from this dealership. We ha Without fail, Stoops GMC provides exceptional service and sales assistance. We have purchased many (8) GMC/Buick vehicles from this dealership. We have enjoyed the relationship we have developed with Steve Willett, our salesman. Everyone associated with the dealership has always been helpful, fair and kind. We have often recommended them to both our friends and family. More
Great experience and great people This was our first time buying a vehicle at Stoops Buick GMC. What a fantastic group of people. Steve Willet and Jim Jarvis are just fantastic people. This was our first time buying a vehicle at Stoops Buick GMC. What a fantastic group of people. Steve Willet and Jim Jarvis are just fantastic people.No pressure and no sales pitches. We felt so comfortable from the very beginning and it was like no other car dealership we have been to before. I guarantee you will not be disappointed if you choose Stoops as the place to buy your next vehicle. 5+ stars More
Great experience after another dealer failed. I came to Stoops after a deal fell thru at another dealership. Rich helped us understand all the terms of the rebate and was able to find us what we w I came to Stoops after a deal fell thru at another dealership. Rich helped us understand all the terms of the rebate and was able to find us what we wanted at another dealership. He kept us posted as to the progress in getting the vehicle. He encouraged us and wouldn't let us give up. He was interested in us and what we felt our needs and preferences were, he helped us sort several things out and arrive at the best deal for us. He is thorough, friendly, efficient and just a lot of fun to work with. I had searched the internet and went to another dealer because of what "looked like, a good selection" I should have looked first at Stoops. More
auto purchase It has been a pleasure to buy a new vehicle from this dealership. The sales staff are very professional and treat their customers well. I want to than It has been a pleasure to buy a new vehicle from this dealership. The sales staff are very professional and treat their customers well. I want to thank Steve Willett as he handled my sale and it was a great experience. My thanks to Jim and Steve for their attention to detail and professionalism. Dennis Ulrich More
Kent Fisher and Stoops- A Positive Experience We drove all the way from Florida to Indianapolis to buy a car from Stoops Buick-GMC because of our implicit trust in Jim Meyers, general manager. Jim We drove all the way from Florida to Indianapolis to buy a car from Stoops Buick-GMC because of our implicit trust in Jim Meyers, general manager. Jim is a man of integrity drawing us to him over the last decade. Kent Fisher was extremely helpful and enthusiastic as our sales representative. No matter where we live we will continue to buy our cars from Jim Meyers and Stoops.. More
Everyone was very helpful and friendly. I was very impressed with my Salesman, Rich Santomassino. He was great to answer all my questions and he was nice to show me how to work things in I was very impressed with my Salesman, Rich Santomassino. He was great to answer all my questions and he was nice to show me how to work things in new vehicle. He set my Onstar and Bluetooth up and I really enjoy those two conveniences. I will recommend this Dealership to others. I have family that deals with you already. Keith Ward family and John Byram family. Thank you again. More