
Stoops Buick GMC
Plainfield, IN
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Steve and Jim were both very professional and presented all the options without pressure. The dealership is conveniently located from where I live and has a good reputation for service. all the options without pressure. The dealership is conveniently located from where I live and has a good reputation for service. More
The best car-buying experience I've ever had. Perfect. Steve Willett is the most professional, caring car salesman I have ever dealt with. At no time did my wife or I feel we were being "sold" a vehicle. Steve Willett is the most professional, caring car salesman I have ever dealt with. At no time did my wife or I feel we were being "sold" a vehicle. We were investing in improvements to our lifestyle. The entire experience was a pleasure. More
We have purchased autos Over the last twelve years or so and at no time did we ever feel pressured or uneasy in any situation, Stoops has handled emergencies as well as routine maintence with the utmost pro and at no time did we ever feel pressured or uneasy in any situation, Stoops has handled emergencies as well as routine maintence with the utmost professionalism and yet at the same time I felt as though I was their favorit coustomer, I know I'm not but that feeling is woven throughout all aspects of STOOPS. Thanks to Jim Meyers and all Stoops Personel! Pete Withem More
My family and I bought an Acadia last year from Stoops because it was listed as an AWD drive vehicle. We live in the country and have to have this option to get up our hill in the winter. However, we w because it was listed as an AWD drive vehicle. We live in the country and have to have this option to get up our hill in the winter. However, we went to go get it serviced and the service technician informed us that the vehicle was a FWD only. Called Stoops to clarify this issue and they completely shrugged it off and was told it was our problem. I guess it is our problem because we just lost $4,000 in car value in one day. Don’t buy from them unless you know that everything is 100% accurate!!! More
Nice and easy experience, without pressure. Staff was friendly and helpful. car that we were looking for was in stock. We would recommend this group to anyone. friendly and helpful. car that we were looking for was in stock. We would recommend this group to anyone. More
Dan was gracious to accept my visit at the close of a business day and then helped get the deal done after hours when he did not need to. Drove off in our new (to us) van that night!! business day and then helped get the deal done after hours when he did not need to. Drove off in our new (to us) van that night!! More
We made 3 trips to this dealership, first to just look at the inventory on the lot, second to meet with Joe and test drive an Enclave and third to complete the paperwork and drive away in our new car! The e the inventory on the lot, second to meet with Joe and test drive an Enclave and third to complete the paperwork and drive away in our new car! The experience was very pleasant, Joe is very personable. We quickly agreed on a price and they gave me a fair amount for my trade, actually more than I expected. The paperwork was the norm and Tyler made it quick and painless, he also got us a great rate. I'd recommend Stoops to anyone that wants to buy a GMC or Buick, the people are easy to work with and the dealership was clean and efficient. Love my new Enclave! More
I had a few issues after buying my vehicle, but as of this date (9/10/2012) the dealer has taken care of them. Even with the issues I've had I'd definitely recommend this dealership, they go out of thei this date (9/10/2012) the dealer has taken care of them. Even with the issues I've had I'd definitely recommend this dealership, they go out of their way to please a customer. I'm very impressed with the paintless dent repair they did on my vehicle, it looks amazing and I'm very impressed with their hard work and dedication. Stoops Buick GMC is like no other dealership in Indianapolis or Central Indiana, buy a vehicle from them and you'll see what I'm saying! I love my certified pre-owned SUV, thank you Stoops! More
The dealer on line information was descriptive and accurate. The vehicle was as advertised and there were no issues. Aaron and Dan were great to work with and we were able to negotiate a fair deal in accurate. The vehicle was as advertised and there were no issues. Aaron and Dan were great to work with and we were able to negotiate a fair deal in a very limited time. It was a very good experience overall. See these guys for a fair deal and good service. More