Strawberry Road Auto Sales
Pasadena, TX
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No return calls, emails or text messages Unbelievable! Found a car on the TrueCar website and contacted the dealership internet salesperson Brandon Sanchez. I'm in CO so we did a FaceTime w Unbelievable! Found a car on the TrueCar website and contacted the dealership internet salesperson Brandon Sanchez. I'm in CO so we did a FaceTime walk trough with him Tuesday morning this week. I told him I wanted it and asked him to send me a buyers order and copy of the 150 point inspection he said they did on the vehicle. I offered him a deposit via text note just after getting off the FaceTime call with him. I have never heard back from him or the main principal Ryan Martin, have left emails, voice mails, text messages and messages with others in the dealership today to get a status on moving the transaction forward. Just got a call from Brandon (claims to be sales manager, not listed on website) says that Cliff did the FaceTime on Tuesday and he says there must be a misunderstanding. He says the total out the door including taxes is $16,XXX, the car was advertised for $11,335 after dealer fees and accessories. These guys are crooks, something about a $3996 additional tax/fees that aren't included in the advertised price, what? I have never heard of such a thing. More
Had a great experience at Strawberry Auto Sales went there to just test drive a car and ended up buying a bad xxx GT Mustang Coyote.Matt my salesman was amazing he was very knowledgeable and very helpfu there to just test drive a car and ended up buying a bad xxx GT Mustang Coyote.Matt my salesman was amazing he was very knowledgeable and very helpful.So amazing he even helped me learn how to drive a manual car so i could feel comfortable with my purchase. He had great sense of humor and didn’t pressure me like other salesmen do to buy a car he just let me shop and assisted me with knowledge of the car and the pricing and sold me amazing car with full warranty and everything at a very affordable price More
These guys were great Matt, Cliff, and Brandon were helpful on getting me in a 2012 Shelby gt500 it was an awesome experience highly recommend helpful on getting me in a 2012 Shelby gt500 it was an awesome experience highly recommend More
Staff was very helpful and nice staff. Helped us make the sale process easy and fast. Treated us with respect and answered any question we had until we understood. sale process easy and fast. Treated us with respect and answered any question we had until we understood. More
Very nice place people were very understanding help me out with everything I needed and gave me the information very clearly and tried to find the best for me out with everything I needed and gave me the information very clearly and tried to find the best for me More
Best place to buy a vehicle!! Matt hands down was the best! This guy gets things done! I’m sending everybody I know to strawberry road to ask for Matt! Thanks! best! This guy gets things done! I’m sending everybody I know to strawberry road to ask for Matt! Thanks! More
I highly recommend strawberry road auto sales if you are buying a car! They have excellent customer service and will work with you to meet your needs! From the test drive, to sales, to finance! We are total buying a car! They have excellent customer service and will work with you to meet your needs! From the test drive, to sales, to finance! We are totally satisfied!!!! More
Excellent costumer service, car was in exceptional conditions and everyone was very kind to me. As my first time buying a car I must say I truly enjoyed the experience. Matt Scott really helped me a l conditions and everyone was very kind to me. As my first time buying a car I must say I truly enjoyed the experience. Matt Scott really helped me a lot and helped me get this done as best as possible. 5 stars well deserved. More