Street Toyota
Amarillo, TX
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We were extremely pleased with all aspects of our 'buying experience at Street Toyota. We had heard that customer service was the focus of this dealership, and we totally agree with this statement. Our pra experience at Street Toyota. We had heard that customer service was the focus of this dealership, and we totally agree with this statement. Our practice is to keep our cars for quite a few years and so we knew we wanted a car with a reputation for longevity, hence choosing Toyota. However, the customer service aspect was extremely important to us as well. Greg Smith was extremely knowledgeable about the car we chose and the other models we also considered. He assured us that we could call him with any question we might have in the future regarding the operation of the car. He did take quite a bit of time to walk us through the basics of the 'whistles and bells" on our Highlander Limited before we drove it off the lot. Every person we encountered during our shopping visits were very cordial, helpful and always very cheerful. It was easy to tell that they truly enjoy their jobs and are proud of the Toyota products. More
I have purchased 5 cars from Greg and he always works hard to find the car I want. This last sale occured after I visited a rival dealership for a different manufacturor and then went to Street to compar hard to find the car I want. This last sale occured after I visited a rival dealership for a different manufacturor and then went to Street to compare. Greg took the time to explain to me why the competitions offer would not work and then went to work to beat them. He spent the time necessary to ensure I would get the car I wanted at a fair price. The staff at Street Toyota always strive to deliver top quality service for their customers in all circumstances. I appreciate Greg Smith for all his hard work and dedication to his customers. I would recomend Street Toyota to anyone for car sales as well as service. Anyone that is who would want to be treated as a valued customer instead of a burden. More
It was Charlie's day off, but when the dealership contacted him to tell him we had asked for him, he came in anyway. Charlie is always pleasant to deal with and is eager to make purchasing a vehicle contacted him to tell him we had asked for him, he came in anyway. Charlie is always pleasant to deal with and is eager to make purchasing a vehicle a pleasant experience. We asked for him the second time because we had such a good experience with him the first time. More
I was treated professionally and with respect throughout the entire process, from choosing the right vehicle to the closing of the deal. I have never been in another dealership of any other vehicle manufac the entire process, from choosing the right vehicle to the closing of the deal. I have never been in another dealership of any other vehicle manufacturer that treated me as well. The same was true when I took my truck back for it's first oil change, I was made to feel like I was a family member. I would recommend Street Toyotal to anyone in the market for a vehicle. More
When we stepped out of our pickup at Street Toyota, we were met with a friendly salesman (Blair Smith) and immediately offered cold water. They actually have a cart circling the lots with an ice chest ful were met with a friendly salesman (Blair Smith) and immediately offered cold water. They actually have a cart circling the lots with an ice chest full of cold bottled water. Blair was very helpful and we went for two test drives. After deciding on the Highlander, he made things easy and quickly processed our purchase. I love my Highlander. More
As far as I'm concerned i will only do business with Street Toyota. 1st class company, if you want to know how to treat customers go to Street Toyota! Street Toyota. 1st class company, if you want to know how to treat customers go to Street Toyota! More
The dealership was a pleasure to deal with at every level. I had occassion to deal with the Lubbock Toyota dealership, and they appeared sleazy and engendered little or no trust. Rose Davenport was v level. I had occassion to deal with the Lubbock Toyota dealership, and they appeared sleazy and engendered little or no trust. Rose Davenport was very helpful, not pushy, and from all accounts was extremely trustworthy. When we are in the market for another Toyota, we will call Rose, and we will go to Street Toyota. More
Pleasurable experience dealing with Street Toyota and John Shankle. I was very satisfied with the dealership and salesman. Good product knowledge, courteous and considerate. I would highly recommend S John Shankle. I was very satisfied with the dealership and salesman. Good product knowledge, courteous and considerate. I would highly recommend Street Toyota and John Shankle to anyone shopping for a new or used car in the Amarillo, Texas area. Greg Golladay More
The customer service I received from Dean Bettis was exceptional. He was very patient, informative, helpful and understanding. Having worked at dealerships before, I can truly attest that Street Toyota exceptional. He was very patient, informative, helpful and understanding. Having worked at dealerships before, I can truly attest that Street Toyota is by far the best ran, friendliest, most abliging dealership I have ever been to. Almost every employee at Street makes you feel valued and appreciated. I will definitely refer my friends to them and continue my business with them in the future. More
The Street Toyota dealership is the best I have ever worked with. The service they provide is far and above anyone else. Every single employee from the greeters, to the salesman, the credit manager, t worked with. The service they provide is far and above anyone else. Every single employee from the greeters, to the salesman, the credit manager, the service department, the salesman, Dave Walker, and even Joe Street himself treated me as if I bought their most expensive car and treated me as if I were there only customer. Being treated like royalty while waiting for my car to have its 5000 mile checkup was awesome too. The waiting area was comfortable and I was given updates about the time involved in doing the checkup on my car. It was very fast and I enjoyed the living room style waiting area with a person to bring me water and coffee. Dave Walker did not pressure me into any purchase. He gave me facts and I did not have to wait while he 'negotiated with some unknown person" which is the case at other dealerships. He took lots of time with me and even though it took until evening hours to complete the purchase, etc. he stayed with me and made sure I knew how to use everything in my new Camry. More


