Strong Volkswagen - Service Center
Salt Lake City, UT
220 Reviews of Strong Volkswagen - Service Center
Great fair service My wife took our Jetta in for a major issue with the fuel system and met with chip Bryson. I was working out of town and was a little nervous sending My wife took our Jetta in for a major issue with the fuel system and met with chip Bryson. I was working out of town and was a little nervous sending her to the dealer on her own but was pleasantly surprised when she got home and called me and told that she had been treated very well and was respected by chip and not treated like some uninformed women who they didn't want to be bothered by. Chip was very courteous and informative when he called me on the phone to keep me up to date on the repair and went to bat for me on a warranty issue. I would highly recommend both Chip and the mechanic who stayed late and finished my repair before it was actually promised. Thanks to both of them for the great experience that we had at strongs. I would definitely recommend them to others. More
Excellent Service Experience Robert Shinall was an excellent service consultant when I brought my Jetta in for its 40,000 mile service. He arranged a convenient time, met me when Robert Shinall was an excellent service consultant when I brought my Jetta in for its 40,000 mile service. He arranged a convenient time, met me when I came in, answered all my questions, and let me know when the car was ready. More
Amazing From the moment I walked in everyone was so nice, and helpful. Matt Hansen made buying a car a fun and great experience! I love Strongs!! From the moment I walked in everyone was so nice, and helpful. Matt Hansen made buying a car a fun and great experience! I love Strongs!! More
chip bryson had to take my 08 gti in for service and when i do go i talk to chip... hes a great guy listens to your request and does his best to get it done qui had to take my 08 gti in for service and when i do go i talk to chip... hes a great guy listens to your request and does his best to get it done quick and accurate. .. he is not only good with costumers but u could tell his mechanics have high respect for him too.. if u need service done go to this guy!! the machanic ceaser was great too! More
inflates costs and does a poor job overall I've owned my car for 4 years, I put on 40000 miles, and it was pre certified. The service department has broken different parts when they do simple o I've owned my car for 4 years, I put on 40000 miles, and it was pre certified. The service department has broken different parts when they do simple oil changes or maintenance. They also inflate labor costs - I've done some price checking, and their costs are typically 10 to 20 percent higher than others. I've worked with other Volkswagen dealerships and I'm very dissatisfied with Strong More
Great service! I was up for my fist oil change and my 20,000 mile service. I came in a little hesitant on how long it would take; due to the fact I had to have it do I was up for my fist oil change and my 20,000 mile service. I came in a little hesitant on how long it would take; due to the fact I had to have it done by a dealership. They exceeded my expectations! James Wolfe was friendly, courteous, informative & prompt. He got me in and out in under an hour! I will definitely continue to do business with them. More
Great service! They really care! Joe Wolfe did a magnificent job in getting me taken care of! They really go above and beyond to make sure you feel appreciated and valued. Joe Wolfe did a magnificent job in getting me taken care of! They really go above and beyond to make sure you feel appreciated and valued. More
Didn't buy just service Brian Edwards in service treated me very fairly. I just moved to the state and have a lot of moving expenses racked up. My car was going to cost a l Brian Edwards in service treated me very fairly. I just moved to the state and have a lot of moving expenses racked up. My car was going to cost a lot to repair and told him my situation. He advised me,honestly, that it was not an easy job and told me what all had to be done. The parts department lady was great too when I bought the part. They were both very simpathetic to my situation and treated me fairly. I am going to attempt the project on my own and hopefully save some money that was otherwise spent. Thanks Brian and lady from parts (sorry didn't get your name). I did not work with Erick or Matt but this app is making me choose one before I can submit it. This review does not not reflect their service from my point of view. More
routine maintenance I called last minute on a Saturday morning fully expecting to be told the service dept was too busy to service that day but Brian Edwards worked me in I called last minute on a Saturday morning fully expecting to be told the service dept was too busy to service that day but Brian Edwards worked me in that day. This is one of the many reasons I return to Strong for service even I live in Sandy. More
Solid service from sale to mantainance I purchased the exact car I wanted at this dealership and am planning on using the service department for the time I have it. I have been very pleased I purchased the exact car I wanted at this dealership and am planning on using the service department for the time I have it. I have been very pleased with the unscheduled drive in oil changes because they get right to it and finish in a timely manner. My dealings with managers, salespeople and mechanics has been very agreeable and will recommend this dealership to my friends. More