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Stykemain Buick GMC

Defiance, OH

Overview
Employees
Reviews
4.7
639 Reviews
Defiance is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Stykemain GMC is so proud to be an active member of it. Located just a few miles from Napoleon, Bryan, Archbold and Montpelier, our Buick, GMC dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Ohio drivers love to visit us? It could be the exceptional deals we offer on new GMC inventory--find the perfect new GMC Sierra HD, GMC Terrain, GMC Canyon, GMC Sierra 1500 or GMC Acadia model within our well-stocked showroom; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a GMC car lease or loan, and take advantage of great deals.
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25124 Elliot Rd

Defiance, OH

43512

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Showing 639 reviews

November 14, 2022

I had my truck scheduled 2 different times and both times they either had the wrong part or didn't get the part in. More

by al-kim
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Stykemain Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about this matter and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Team Stykemain

November 11, 2022

Was very pleased with the quick service. Xavier was very friendly and got me thru the process quickly and painlessly. More

by amg123
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Falke
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Nov 13, 2022 -

Stykemain Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

November 11, 2022

Very professional! ! Go above and beyond to meet your expectations-definitely would recommend them to friends and family!! More

by Trudog01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Norris
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Nov 13, 2022 -

Stykemain Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

November 09, 2022

Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wonders, Xavier Falke, Leonard Vaughn, Seth Sauber, Kaitlyn Norris
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Nov 09, 2022 -

Stykemain Buick GMC responded

Thanks, Laura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stykemain Buick GMC, we look forward to having you as a valued customer for many years to come! Team Stykemain

November 08, 2022

Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail. More

by john.schuette0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Vaughn, Seth Sauber, Kaitlyn Norris
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Nov 09, 2022 -

Stykemain Buick GMC responded

It's great to hear that you've had such a positive experience, John. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

November 05, 2022

Justin D is a great machinic! Give that kid a raise! Start letting people bring there own parts back in. Thanks Justin. I will be back only because of you. More

by shawn_canales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin DeSota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

November 03, 2022

They were professional. Made me feel comfortable during the whole buying experience will recommend to my friends More

by lucascremar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Stykemain Buick GMC responded

Lucas, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Parker, Colin, and our team here at Stykemain Buick GMC are glad to have you as a customer. Team Stykemain

November 02, 2022

Great job on cleaning inside and outside of the SUV. New tires put on vehicle but white sticky material was left on the edge of the rims and tires. Overall very pleased with my buyer experience. More

by ogeneo99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Stykemain Buick GMC responded

Here at Stykemain Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Team Stykemain

November 01, 2022

They were very attentive and reached my goal very satisfied with everyone I came in contact. Great experience! More

by Kittykat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Ruffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Sabins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wonders, Xavier Falke
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Nov 01, 2022 -

Stykemain Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain

October 31, 2022

Gave me an estimate to replace control arms on my Acadia. After changing them out they called and said I needed an alignment at an additional cost. The alignment should have been part of original quote sinc More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaitlyn Norris
Report | Print
Nov 03, 2022 -

Stykemain Buick GMC responded

Ron, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Stykemain

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