Subaru Concord

Bought a 2024 outback used had a broken clip on driver A pillar. Been trying to get fixed since April with no luck. Been told multiple times they would order a new A pillar cover with no luck or communicati pillar. Been trying to get fixed since April with no luck. Been told multiple times they would order a new A pillar cover with no luck or communication from dealership. More

I never have a concern when I bring my Crosstrek to Concord Subaru. They answer all of my questions or concerns. I have recommended this dealership to many people and will continue to. Concord Subaru. They answer all of my questions or concerns. I have recommended this dealership to many people and will continue to. More

Our experience was great. The salesman, Travis Kindle was wonderful. We love the car and the features are awesome. Thank you for our new Subaru. The salesman, Travis Kindle was wonderful. We love the car and the features are awesome. Thank you for our new Subaru. More

Online appointment scheduling is very convenient. Excellent communication during servicing. Always willing to explain and teach about different options Excellent communication during servicing. Always willing to explain and teach about different options More

Prompt service appointment Thorough multipoint inspection oil change was expedient waiting room was clean payment was quick and cordial oil change was expedient waiting room was clean payment was quick and cordial More

Polite, friendly staff Did not feel pressured Clean facility They were able to get the car I wanted facility They were able to get the car I wanted More

Quick, effective, and friendly. They fixed my hatchback motor pronto. Good communication. Will use again.. They fixed my hatchback motor pronto. Good communication. Will use again.. More

Great place to get a car from. Really great place to get your car serviced! Really great place to get your car serviced! More

Car started smoking on the way home from getting the oil changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oi changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oil plug and added oil. Car was driven back to the dealership where they pressure washed the under side of the car and reset the warning lights. They said no was damage was done but we will see how long until I start having engine problems or gasket seal leaks. This is the second time I had issues with service. More

All of my concerns (questions) have been handled in an efficient and pleasant manner, showing me "how to" through the complexities of the system. efficient and pleasant manner, showing me "how to" through the complexities of the system. More