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Subaru Concord

Concord, NC

4.6
74 Reviews

853 Concord Pkwy S

Concord, NC

28027

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74 Reviews of Subaru Concord

December 05, 2023

Excellent customer service and great deal of help with making decisions and suggestions as to extras that would benefit me More

by culp_brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
October 19, 2023

the sales person, Daria Robinson, was extremely willing to answer all questions or bring in someone that would be an expert in that would confirm any questions. More

by jhj.stanley71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Porter, Jeremie Robison, Whitney Marti
August 30, 2023

This dealership took over one hour and forty-five minutes for a scheduled service. I had an appointment and this made it worse! Then they tell me my bill is almost 3 times higher than what I agreed More

by chinson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Porter, Jeremie Robison
July 19, 2023

Best customer service and very professional. I really appreciated their help and knowledge. I highly recommended them. More

by prakash
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
July 11, 2023

Very informative and knowledgeable. Helped with replacing tire and servicing car....very quick service and ready when promised. More

by debbir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie Robison
June 27, 2023

The service was excellent and the people were very proffessional, effecient and thorough. They seem to care that I was there. More

by gary.earnhardt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremie Robison
May 15, 2023

Service was great, people were friendly and they were quick! Will be there again! Thanks More

by Don
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Hooks, Jeremie Robison
April 04, 2023

I was an "out of towner". The first thing was that I was recognized as soon as I walked in. Other dealerships have their heads down, doing paperwork or are on the phone. The More

by joe INJAYCHOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie Robison
Apr 05, 2023 -

Subaru Concord responded

Hi Joe, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2023

Always professional, courteous and truly understands the needs of the customer. Been coming for years because of the personal attention to detail and willingness to listen - rare finds in the car sales biz! More

by L Riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Wingler, Earl Broadway, Todd Stuver
Apr 06, 2023 -

Subaru Concord responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2023

The staff has always treated me with respect and kindness. Will always buy my Subaru’s from Subaru Concord. More

by Rosawinborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe powers, Steve Porter, Earl Broadway, Todd Stuver, Paulie McNaught, Glenn Hooks, Jeremie Robison, Whitney Marti
Mar 23, 2023 -

Subaru Concord responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

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