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Subaru El Paso
El Paso, TX
596 Reviews
Group 1 Subaru El Paso is your local source for all things Subaru. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Subaru you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Fort Bliss and Mission Valley. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 596 reviews
April 25, 2026
Brought my car in for service at Subaru today and was really impressed. Check‑in was quick, the staff explained everything clearly, and I received updates throughout the process. The technicians did a th really impressed. Check‑in was quick, the staff explained everything clearly, and I received updates throughout the process. The technicians did a thorough job, and the car feels great. It’s refreshing to deal with a team that’s both honest and attentive. More
by ttala557
Employees Worked With
Lady
April 22, 2026
The device was exceptional super fast we were super happy with the service and speed. with the service and speed. More
by infantejosue76
Employees Worked With
April 21, 2026
The establishment is always so clean. The staff is very friendly and helpful, even at 7:00 in thr morning you are greeted by kind caring people. I never feel like I am out of place or in The staff is very friendly and helpful, even at 7:00 in thr morning you are greeted by kind caring people. I never feel like I am out of place or in a rush to make a decision. More
by AB
Employees Worked With
Saloum Boucha
April 08, 2026
Nicest dealership I have ever been in! Service rep was very professional and courteous. Kept me informed throughout and continued to help me as I was leaving. Dealership had a quiet room Service rep was very professional and courteous. Kept me informed throughout and continued to help me as I was leaving. Dealership had a quiet room for reading as well as fruit, water, coffee etc . All and all a pleasant experience. I live 100 miles distant from dealership but wii continue to use them 👍! More
by johnNM
Employees Worked With
Saloum ?
March 31, 2026
Excellent customer service from the service and sales departments. They always treat you with respect and are transparent with pricing and how to do things. I hope that they continue to be like this and departments. They always treat you with respect and are transparent with pricing and how to do things. I hope that they continue to be like this and they don’t change under the new ownership More
by Myriam Acosta
Employees Worked With
Carlos Chavez service, Rhuben Baca sales
March 30, 2026
The team never disappoints and my advisor was great! He took the time and to explain stuff to me and I really appreciate that ! Also thanks for my Subie Girl shirt !!! He took the time and to explain stuff to me and I really appreciate that ! Also thanks for my Subie Girl shirt !!! More
by vronikavm
Employees Worked With
Saloum
March 25, 2026
There was a few hiccups in service, all of which seemed ro be tech related, but most were fixed at the time of my visit. Afterward there was an issue with a special applied in my booking but, it was fixed ro be tech related, but most were fixed at the time of my visit. Afterward there was an issue with a special applied in my booking but, it was fixed easily with a phone call. A great showing of any service is how how they handle the mistakes made and this location did so beautifully. More
by Liveon
Employees Worked With
