Subaru El Paso

Bought a lemon Had problems with my Forester in June. Took it in had computer reset. Went back car was driving poorly. They replaced the engine. Got car and cat st Had problems with my Forester in June. Took it in had computer reset. Went back car was driving poorly. They replaced the engine. Got car and cat struggled going up hill. Took it back and it took 3 weeks to get it fixed. Looking for someone else to service. Looking to trade it in. Not convinced its a good vehicle. More

Garcia Subaru Awesome selection of cars and a great staff. Special thanks to Steve for being efficient in the whole process. Very satisfied with Garcia Subaru auto Awesome selection of cars and a great staff. Special thanks to Steve for being efficient in the whole process. Very satisfied with Garcia Subaru autogroup More

Couldn't believe.. My husband and I could not believe how comfortable we felt the minute we walked into the dealership! Our salesperson, Marco Flores, invited us into h My husband and I could not believe how comfortable we felt the minute we walked into the dealership! Our salesperson, Marco Flores, invited us into his office to ask us specific questions to narrow our search and find the vehicle we would love. His vast knowledge and professionalism as he took notes and described the vehicles we were discussing made decisions much easier. He took so much time with us to ensure we would find the right vehicle we could not believe our good fortune. No high pressure tactics, just the facts. Thank you, Marco, and Garcia Subaru for a WONDERFUL car buying experience!! More

Thank you so much! I am a full time plumbing apprentice and part time student. That being said i have a budget and didn't need nothing fancy, and when i said that to oth I am a full time plumbing apprentice and part time student. That being said i have a budget and didn't need nothing fancy, and when i said that to other dealerships i was pretty much told to go somewhere else... But that was not the case here! The staff here were eager to help and worked with and for me. Ask for Paul Lucero and you'll receive the upmost courtesy and professionalism, turning you stressful search for a good vehicle into a fun and unforgettable experience. Satisfied customer. More

Awesome!!! If you ever want help go with Paul Lucero he's so helpful he helped me find a perfect vehicle for my family, he works with your budget doesn't pressur If you ever want help go with Paul Lucero he's so helpful he helped me find a perfect vehicle for my family, he works with your budget doesn't pressure you to buy something over your budget so you leave without regret. More

No asked if they could help! I wouldn't give them any stars in El Paso. The only one that asked if they could help me was the lady that was working at the counter for servicing ve I wouldn't give them any stars in El Paso. The only one that asked if they could help me was the lady that was working at the counter for servicing vehicles, I would not buy a vehicle there. HORRIBLE CUSTOMER SERVICE. Go to Albuquerque! More

Strong arm tactics repelled me After a lot of research I had determined that I will buy Subaru Forrester, touring and knew the exact trim level that I wanted. One evening after work After a lot of research I had determined that I will buy Subaru Forrester, touring and knew the exact trim level that I wanted. One evening after work I stopped by to check out the car hoping to buy it in a month's time or so. I went for a test drive and loved the features. When I told the sales person that I will be back as this is the car is the only car in my list, he refused to let me go. The salesperson kept me for a total of 5 hours trying to convince me to buy the car right away. He even went on to accuse me of lying when I resisted his pressure tactics. I was so humiliated that I cried all the way back home. I am 57 years old and this was my first new car. I had so looked forward to this moment and had spent so many hours researching my first new car. It has been 6 months now and I can not make myself step into the dealership again. Unfortunately there are no other dealerships close by and so VERY reluctantly I am researching again and this time have eliminated Subaru from my list More

Poor customer service! You can't reach anyone when you need too! Poor communication between their customers. Very indifferent towards customers. It's sad that this is the on You can't reach anyone when you need too! Poor communication between their customers. Very indifferent towards customers. It's sad that this is the only dealership in town! More