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Subaru El Paso

El Paso, TX

4.8
581 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 581 reviews

January 25, 2026

They provided good service, checked on me to confirm what I needed and looked for ways to meet expectations More

by salasfer122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Baca
Jan 27, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Service at Subaru is always excellent. The work is done is a timely manner; the techs are helpful and knowledgeable. Thank you!! Keep up the great work!!! More

by lujanalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 24, 2026 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Easy to schedule service online. Service was done in timely, through manner. Staff was pleasant. More

by sgwood.nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in Service Dept.
Jan 24, 2026 -

Subaru El Paso responded

Hello, we are so happy to read such a great review about Group 1 Subaru El Paso! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2026

Although I was one hour early I was made comfortable in the waiting area. Coffee and treats were available. My car was serviced and washed in short order. 5 star service at this dealership. More

by mikemnnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 22, 2026 -

Subaru El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2026

Always a positive experience, professional, timely, courteous and consistent. The Subaru team does an outstanding job! More

by coyneg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 19, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2026

My sister had bought a Subaru from Edgardo a few months back and found him so knowledgeable and patient that she sent me to him and I had the same experience. I would refer anyone looking to buy a Subaru t More

by alex.sierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo , Kris Foster, group1auto group1auto
Jan 19, 2026 -

Subaru El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

My second Ascent purchase at Subaru El Paso! I live in Carlsbad, NM. I could drive to Midland or Lubbock but i choose to shop at Group 1 El Paso. Firstly, they have twice the inventory than any More

by Bubblemaker10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar (Salesman) and Rick (Finance), group1auto group1auto
Jan 18, 2026 -

Subaru El Paso responded

Thank you for your continued support and trust in Group 1 Subaru El Paso. We are thrilled to have you as a loyal customer! Our team takes pride in providing the best selection, facilities, and customer service to ensure your 100% satisfaction. We can't wait to see you again.

January 06, 2026

Service advisor explained in detail the work being done and answered my questions. He was very courteous and respectful. Service department was prompt in making my appointment, prompt when I arrived and f More

by ddutton99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Hector, Joy
Jan 08, 2026 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2026

Always pleasant and always helpful. ! They answer my questions and give me advice when I need it . And help with issues I can't figure out!! More

by charlottesews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in service and Ray in sales, group1auto group1auto
Jan 08, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2026

Excellent customer service, they kept you well-informed when they were doing the service. Clean facilities More

by saucedoj29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jan 07, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!