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Subaru Orange Coast

Santa Ana, CA

4.9
254 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 254 reviews

April 11, 2021

My tire blew out coming home from work on a Friday night. On Saturday morning, they were able to replace my tire and do my maintenance service! I really appreciate being able to do both as a walk-in! Also as More

by samshebe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 19, 2021 -

Subaru Orange Coast responded

Hi- thank you for taking the time to write about your experience with our Service Department. Glad to learn our team took care of you and you felt safe. We are looking forward to helping you out in the future here at Subaru Orange Coast when you need it!

April 01, 2021

The dreaded new car purchase was made extremely painless thanks to Allan and Dennis! Everything went smoothly and was totally painless. Even took much less time than anticipated, which is much appreciated! More

by megbax2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan, Dennis
Apr 19, 2021 -

Subaru Orange Coast responded

Congratulations on your new car! We are so thrilled to learn Allan and Dennis were able to make car buying stress free at Subaru Orange Coast. Thank you for taking the time to give us a review! We look forward to working with you again in the future!

March 31, 2021

Nice and clean facility! Buying Subaru in Orange Coast Subaru is easy and efficient! I will recommend to my friends! Kyle and Carter are great! More

by Bbkhaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hu
Apr 19, 2021 -

Subaru Orange Coast responded

Thank you for taking time to give us here at Subaru Orange Coast such a great review! Congratulations on your new vehicle! Kyle and Carter have wonderful customer service skills! If you have any further questions, be sure to contact us!

March 27, 2021

My family and I were on a road trip when our 2018 Forester started having suspension problems. On a whim and a prayer we stopped by Subaru Orange Coast. In my 25 years of owning and driving cars, I’v More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Apr 19, 2021 -

Subaru Orange Coast responded

Thank you for taking the time to leave this wonderful review! We're so glad that Daniel and our staff provided you with a positive experience while stopping at Subaru Orange Coast during your trip! We really appreciate your business, and it was our pleasure to get you back on the road! Safe travels!

March 26, 2021

They worked to find the exact car I wanted at a competitive price and gave me a very fair trade in all done remotely. My previous cars were from the it VW dealer and both are outstanding at custome More

by Mmurpy2505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Copeland
Apr 19, 2021 -

Subaru Orange Coast responded

We strive for customer experiences like this here at Subaru Orange Coast, and could not be more pleased. Glad we got you in the perfect car at a good price. Thanks for letting us earn your business.

March 24, 2021

The service is always great and the staff is professional. My car is ready on time and always clean when I get it back after the service More

by Rlever1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel and John Robles
Apr 20, 2021 -

Subaru Orange Coast responded

We're happy to hear you had such a positive experience with Daniel and John! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 12, 2021

The work was professional friendly, the time that I waited fast my car looks shiny I am happy I’m planting to return next time. More

by luquita59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wooley
Apr 20, 2021 -

Subaru Orange Coast responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

March 12, 2021

Fast and competitive on tires. Daniel was a great derive rep. Car was done as promised and less than quoted. I highly recommend Daniel and this dealer More

by Scott B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 19, 2021 -

Subaru Orange Coast responded

We are pleased to learn Daniel delivered a great service experience for you. We do hope we can be of assistance in the future here at Subaru Orange Coast. Take care!

March 11, 2021

Excellent customer service, very knowledgeable people, good price structure and first rate work on difficult service issues, very, very expensive on simple maintenance issues. I would recommend your servi More

by rcavecche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 20, 2021 -

Subaru Orange Coast responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with John, and with your repairs. We look forward to taking care of any of your auto needs in the future at Subaru Orange Coast.

March 10, 2021

This has been my second lease on a Subaru Forester and I gladly drive a bit further to this location for every visit and service for its wonderful team. Folks like Brandon Guelker and Randy Smith are key co More

by alynnjo88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Guelker, Randy Smith
Apr 20, 2021 -

Subaru Orange Coast responded

Hi Alynn, thanks for the positive review! We can't tell you how nice it feels to hear that Brandon and Randy went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Subaru Forester!

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