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Subaru Orange Coast

Santa Ana, CA

4.9
220 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 220 reviews

October 27, 2022

Cris Baker did a great job making me feel welcome from the first minute and dealt with me in an excellent professional manner. He was straight, clear and honest. More

by Ali Khalaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Baker
Oct 29, 2022 -

Subaru Orange Coast responded

Hello Ali, Subaru Orange Coast is happy to read that our Sales Team welcomed you when you walked into our dealership and delivered an excellent and professional service that was honest. Thank you for this positive review.

Oct 29, 2022 -

Ali Khalaf responded

I also would like to mention Steven Ong who got me through all the paperwork smoothly and professionally and fast. Thank you Cris Baker and thank you Steven Ong. Great experience.

October 08, 2022

friendly service, professional, great team work,from start to finish. thank you Dann,Kent and Steven for amazing experience. sincerely Ai Lien More

by ailienh1226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dann Fann, Kent Chinn, Steven Ong
Oct 10, 2022 -

Subaru Orange Coast responded

Hello Ai, we are pleased to see that our Service Team offered you a professional and friendly amazing experience from start to finish. We look forward to having you back if you need Subaru Orange Coast again.

October 01, 2022

Overall great experience. One of the few dealers that does not mark up their cars. More

by V Ramírez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 03, 2022 -

Subaru Orange Coast responded

We here at Subaru Orange Coast appreciate your excellent 5-star review of the fair and honest dealership experience you had during your recent visit. Please let us know if we can be of further assistance to you.

September 12, 2022

Cris is AMAZING! He is very helpful, knowledgeable and understanding. We are delighted to be part of the Subaru Family and to have been helped by him and Kyle! More

by Izzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris baker, Kyle
Sep 13, 2022 -

Subaru Orange Coast responded

Izzy, we are ecstatic to have you as a new member of the Subaru family. Our Sales Team was more than happy to help you purchase your new car and make it an incredible experience. Subaru Orange Coast appreciates your amazing review. Congratulations on your new vehicle!

September 11, 2022

Purchased new Subaru Forester. Even though we had to wait for the car, once it arrived they were very helpful and made the experience at their facility easy. And a price without More

by CPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Chhin
Sep 12, 2022 -

Subaru Orange Coast responded

Hello, all of us are pleased to see that you had a wonderful experience with our team. Thanks for preparing this heartfelt rating of Subaru Orange Coast online on DealerRater. Thank you for your business.

September 11, 2022

The entire experience of joining the Subaru family could not have been better. All of my questions were answered honestly, knowledgably and completely. Every interaction was courteous and made me feel lik More

by JeanQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Natasha, Jackie
Sep 12, 2022 -

Subaru Orange Coast responded

Jean, thank you for taking the time to recognize Subaru Orange Coast, and recommend the services of our Sales Team. We are so happy to read that you're loving your new Outback. If you have any auto-related needs in the future, please know that we are here and ready to help.

September 05, 2022

The car dealer was Knowledgeable, straight forward, answered most questions if she could and was honest More

by Drstevec3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae and Natasha
Sep 05, 2022 -

Subaru Orange Coast responded

Hello Dr. Steve, our staff here at Subaru Orange Coast, is glad to answer any questions, and be straightforward, honest, and knowledgeable. We appreciate you for coming to see us!

August 30, 2022

It was overall a pleasant visit, friendly and professional staff, comfortable environment, and met expectations. More

by esocal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae Galuska, Ken Santamaria, Steven Ong, and others.
Sep 01, 2022 -

Subaru Orange Coast responded

Hello. Thank you for the positive feedback. Our team is happy to learn we met your expectations during your visit with us at Subaru Orange Coast. Please don't hesitate to reach out if there is anything additional we can do for you. Have a great day!

August 30, 2022

Excellent Service Polite And knowledgeable Calm and peaceful atmosphere Go to the extra Effort to satisfy More

by pollo91091
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Dino Zamani and Mr. Kyle Hu
Sep 01, 2022 -

Subaru Orange Coast responded

Hello, Subaru Orange Coast is honored to read your fantastic review. We are thrilled you felt that our atmosphere is calming and peaceful and that you had excellent service. Thank you.

August 27, 2022

The dealer in orange, were honest and didn’t have mark up’s in their cars, The sales person Jackie was helpful and gave us great costumer service.,we had a great experience. Thank you More

by Lilia marmolejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 30, 2022 -

Subaru Orange Coast responded

Thank you, Lilia. Our great Sales Team here at Subaru Orange Coast work hard to give you the best customer service possible. We are glad to know you had a great experience and appreciate your honest review and perfect five-star rating.

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