Subaru Superstore - Service Center

AVOID THIS DEALER! ! If I could give this dealer zero stars, I would. When my entire wheel flew off my car while I was driving, they claim this was not their fault. ! If I could give this dealer zero stars, I would. When my entire wheel flew off my car while I was driving, they claim this was not their fault. Well, I don't know whose fault it was. Everyone who came across my car (towing company, strangers on the side of the road, even another Subaru dealer) all said that the lug nuts were not tightened properly. Subaru Chandler performed the previous service, which I had to pay $522 for since it was the in-depth 30K mile service, said this has nothing to do with them and will not take any responsibility whatsoever. I'm lucky I didn't die or get hurt, or hurt or kill anyone else. If you value your safety at all, do not go to this dealer. More

Great customer service. Friendly, helpful and knowledgeable service representative. Keep you inform on the time table. Friendly, helpful and knowledgeable service representative. Keep you inform on the time table. More

Rude and not helpful lied twice about tire rotation and did not help with problem did not help with problem More

Excellent as always will always buy from then. Have never had a problem and Will refer friends. Have never had a problem and Will refer friends. More

I have purchased multiple cars from this dealer and it's always the best experience. Even after the purchase they go above and beyond to take care of you. I highly recommend for both new and used cars. always the best experience. Even after the purchase they go above and beyond to take care of you. I highly recommend for both new and used cars. More

I get good servicing of my Outback. They are prompt and efficient with servicing my car. They are prompt and efficient with servicing my car. More

Every time I come everyone is professional, courteous, respectful....I love my Subaru, really and truly, but I also have solid respect for the way the employees have served my car and myself. My service respectful....I love my Subaru, really and truly, but I also have solid respect for the way the employees have served my car and myself. My service person (Darien) is very professional and polite, but also respectful, patient, and answers my questions straight. It makes a big difference! Hooray for Subaru. (FYI, it is also very impressive that my salesperson (Eddie) who impressed me greatly from the day I walked in, comes to talk to me supportively whenever he is around and I come in--even though he knows perfectly well I am not buying another car right now since mine is new and making me very happy. That's a great team all around!) More

Personal always on time and willing to make you feel at ease. Dealer store is always clean and neat. A lot of stores give you the impression that it is a chore to serve you, NOT your store. Keep up the g ease. Dealer store is always clean and neat. A lot of stores give you the impression that it is a chore to serve you, NOT your store. Keep up the great service. Satisfied customer for sure. Thank you. More

Cayla Sumrall did a great job as a service advisor, the oil changed took a little longer than expected but the service department was very busy that morning. Other than that all went well. (Question for yo oil changed took a little longer than expected but the service department was very busy that morning. Other than that all went well. (Question for you) since I have extended warranty for 70k or 7 years I would like to have a Loaner next time for service. Again Cayla was very good on keeping me posted what was taking long and she did a great job on on reviewing the Multi Point Vehicle Inspection More

I bought my Forrester in 2019 and I never looked back. This is the first Subaru I owned but not my last. The service department has always been outstanding and willing to go that extra step. Always keepin This is the first Subaru I owned but not my last. The service department has always been outstanding and willing to go that extra step. Always keeping me updated on the progress of my service appointment. S of C also has a nice variety of goodies to munch on and Starbucks coffee and hot chocolate. I would definitely recommend Subaru of Chandler for all your service needs. More