Subaru White Plains

Excellant place to do business with I purchased a 2018 Subaru Forester from Oliver Buckle on 1/29/18. Along with the sales manager, Tracy Keith, we were able to make this sale happen. E I purchased a 2018 Subaru Forester from Oliver Buckle on 1/29/18. Along with the sales manager, Tracy Keith, we were able to make this sale happen. Everything went very well during the delivery process except over a hour wait to see the finance manager due to someone ahead of me. Oliver paired up my Apple i6 to the radio system in the above vehicle and went over all the controls with me. He's a very professional well dressed guy and I highly recommend dealing with him. More

Dropped the ball on a recall. Made an appointment for a recalled passenger side airbag recall. First the appointment got snowed out and there was no one answering the phones or any Made an appointment for a recalled passenger side airbag recall. First the appointment got snowed out and there was no one answering the phones or any voice message. The when I arrived for my rescheduled appointment, they were out of the part. I never received a phone call or contact. I had to arrive only to be told they were out of stock. Not a good way to treat a customer no less a new customer. Very disappointing More

Incompetant An issue that should've taken 2 days to address took 5. Had to wait for a loaner. Still having an issue with it. Terrible customer service. An issue that should've taken 2 days to address took 5. Had to wait for a loaner. Still having an issue with it. Terrible customer service. More

Serviced My Subaru Everyone was friendly & courteous. The waiting room was comfortable. The new bathrooms very nice. I even had my Car washed. Tom Cominsky was very Everyone was friendly & courteous. The waiting room was comfortable. The new bathrooms very nice. I even had my Car washed. Tom Cominsky was very helpful. I would recommend this Service Center. They were done in about 1hr 20 min. I had a 9:00 appointment. More

Quick and easy lease process We are repeat customers at Westchester Subaru because we always receive courteous and knowledgeable assistance from the sales people there. This tim We are repeat customers at Westchester Subaru because we always receive courteous and knowledgeable assistance from the sales people there. This time Bruce Glassman helped us lease a new Legacy and we drove off the lot with a new car in under 24 hours. He found us the exact car we wanted and minimized the amount of paperwork involved, taking car of most of it himself. More

A great experience I worked with Evrol McKenzie on my new Subaru XV Crosstek as well as turn in my Subaru Impreza. Evrol was a delight to work with, answered my question I worked with Evrol McKenzie on my new Subaru XV Crosstek as well as turn in my Subaru Impreza. Evrol was a delight to work with, answered my questions and took me out for my test drive while describing the features of the car. More

Need to have some light food to serve guests I was at the dealership early and stayed for a while. While they do provide coffee, that is it. I was disappointed to have to pay for a bottle of wa I was at the dealership early and stayed for a while. While they do provide coffee, that is it. I was disappointed to have to pay for a bottle of water from a vending machine, and also when I got hungry to have to buy a trailmix packet from a vending machine. Both kinds of things should be provided gratis, like other dealerships do. I was disappointed. More