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Subaru World of Hackettstown

Hackettstown, NJ

Overview
Reviews
4.7
246 Reviews
Call Dealership (908) 509-9000
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364 US-46

Hackettstown, NJ

07840

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Showing 246 reviews

October 26, 2025

Quickest vehicle purchase, everyone was very professional and didn't make us wait for hours. More

by annaparichuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Gentleman that did our finance. Unable to remember his name
Report | Print
October 24, 2025

Customer service professional & very pleasant. Explained wait time & addressed my concerns. Very pleased with service. More

by Bruggiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk rep
Report | Print
Oct 24, 2025 -

Subaru World of Hackettstown responded

Hi Bruggiano, it makes us so happy to learn about your positive experience with our team at Subaru World of Hackettstown. Thank you for sharing your feedback, and we look forward to serving you again in the future! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 20, 2025

I have taken my car there for years. I have always had quality service, with a friendly and courteous attitude. The service staff are experienced and easy to talk with. More

by Barbiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan, Sally
Report | Print
Oct 21, 2025 -

Subaru World of Hackettstown responded

Thank you for being a loyal customer and for sharing your experience with our team, Barbiem! Here at Subaru World of Hackettstown, we strive to make your visits smooth and enjoyable. We look forward to seeing you next time! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 15, 2025

Best dealership I've dealt with ever. Great sales and service departments. Treated like family for the last 6 years. Can't say enough good things. More

by lisavanvaler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa DeLuca, Tony, Sally
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October 10, 2025

My experience at Subaru World of Hackettstown was nice. Nice location and facility. The staff was friendly and informative. I love my new Crosstrek! More

by justinsand3
Recommend Dealer
Yes
Employees Worked With
Erin E Harris, Tony Preziosi
Report | Print
Oct 14, 2025 -

Subaru World of Hackettstown responded

Congrats on your new Subaru Crosstrek, Justin! It’s awesome to hear you had a great experience at Subaru World of Hackettstown. We’ll see you next time! Vince Cispino - General Sales Manager - +1 (646) 773-6350

October 07, 2025

Very pleased with the agent lisa deluca who is patient and helpful . this made up for the awful interaction i had with this guy name Korey who was not even the agent i was dealing with but lisa More

by jarhs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
lisa deluca
Report | Print
Oct 07, 2025 -

Subaru World of Hackettstown responded

We're glad to hear Lisa provided such excellent, patient service and turned your experience around. Safe travels from all of us at Subaru World of Hackettstown, and thank you for your business! Vince Cispino - General Sales Manager - +1 (646) 773-6350

October 06, 2025

The sales consultant and finance person were very professional and easy to deal with. No games were played with pricing and there was no pressure to purchase additional warranties or service contrac More

by Jim Carr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda, Jacob, and Corey.
Report | Print
Oct 07, 2025 -

Subaru World of Hackettstown responded

Hi Jim - We are happy to hear that you felt comfortable and at ease throughout the entire process. Thank you for choosing Subaru World of Hackettstown and for recommending our team! We hope to see you again down the road. Vince Cispino - General Sales Manager - +1 (646) 773-6350

October 01, 2025

Bill, Sally and the Service Team are polite,efficient and knowledgeable. They keep the line moving to get you in and out within scheduled time periods! More

by paherksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Sally
Report | Print
Oct 03, 2025 -

Subaru World of Hackettstown responded

We’re thrilled your experience with Bill, Sally, and our team was smooth and fast! Thank you for choosing Subaru World of Hackettstown! Safe travels ahead! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

September 29, 2025

My service was completed in a timely manner. My advisor, Ann Mary, was pleasant and helpful. Coupons were welcome and helpful. More

by rickvliet44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mary
Report | Print
Oct 01, 2025 -

Subaru World of Hackettstown responded

Thank you for your review! We're happy to hear Ann Mary provided such prompt and pleasant service. See you again at Subaru World of Hackettstown! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 30, 2025

Service center is outstanding. The team is the owner of the car when it is in their 4 walls and want to do the best for their clients. They inform and keep the client in the know More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally, Megan Murphy, Service Manager - Mike?
Report | Print
Sep 02, 2025 -

Subaru World of Hackettstown responded

Bryan, thank you for sharing your excellent feedback with the Subaru World of Hackettstown service team! We appreciate it! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

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