Back

Subaru World of Hackettstown

Hackettstown, NJ

4.6
258 Reviews

364 US-46

Hackettstown, NJ

07840

Directions

By Type

Showing 258 reviews

September 29, 2025

My service was completed in a timely manner. My advisor, Ann Mary, was pleasant and helpful. Coupons were welcome and helpful. More

by rickvliet44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mary
Oct 01, 2025 -

Subaru World of Hackettstown responded

Thank you for your review! We're happy to hear Ann Mary provided such prompt and pleasant service. See you again at Subaru World of Hackettstown! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 30, 2025

Service center is outstanding. The team is the owner of the car when it is in their 4 walls and want to do the best for their clients. They inform and keep the client in the know More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally, Megan Murphy, Service Manager - Mike?
Sep 02, 2025 -

Subaru World of Hackettstown responded

Bryan, thank you for sharing your excellent feedback with the Subaru World of Hackettstown service team! We appreciate it! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 25, 2025

The staff at Subaru Workd of Hackettstown are courteous and they kept me updated with the status of my vehicle. More

by Freibergsclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Aug 26, 2025 -

Subaru World of Hackettstown responded

We're pleased you felt informed and respected throughout your visit at Subaru World of Hackettstown. See you next time! -Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 22, 2025

Had service there today. Great people to work with. Did the work quickly and returned my car clean. Price exactly as quoted. More

by regman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Aug 25, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your feedback about our team and the quality work they do! We hope to see you again at Subaru World of Hackettstown! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 21, 2025

This dealership is top notch They are informative, honest, always there for all our needs. A joy to work with, from sales to service More

by spzing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa from sales and Anne from service
Aug 25, 2025 -

Subaru World of Hackettstown responded

Thank you for the glowing review! We’re always here for you from sales to service. See you next time at Subaru World of Hackettstown! Safe travels! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 21, 2025

Worked with Ann Mary. Great experience, I was kept informed of the progress. Ann Mary was very easy to deal with More

by jreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mary
Aug 25, 2025 -

Subaru World of Hackettstown responded

We're proud of Ann Mary and the team. Thank you for choosing Subaru World of Hackettstown and for your awesome review! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 19, 2025

Service Advisor AnneMary diagnosed the issue with my Outback very quickly, and was professional, courteous and efficient and they even washed my car!!! Nice! More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnneMary
Aug 22, 2025 -

Subaru World of Hackettstown responded

Hi Chris, we're glad to hear about your great experience with AnneMary and the team at Subaru World of Hackettstown. Thank you for choosing us, and we hope to see you again! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 18, 2025

Like the new owners of the dealership and staff. First time we had Jacob as our sales person. He was patient with us trying to make a decision to replace our 2015 Forrester. No pressure and listened More

by stefankozak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 20, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your experience with Jacob! We appreciate your feedback and we hope you enjoy your new Subaru. See you next time at Subaru World of Hackettstown! -Vince Cispino - General Sales Manager - +1 (646) 773-6350

August 14, 2025

I had an issue with my rear view mirror. I went to Subaru World of Hackettstown to have it repaired. Meghan was my representative and she was great. The mirror was fixed with no charge. More

by mjsoccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Aug 14, 2025 -

Subaru World of Hackettstown responded

We are so glad Meghan was so helpful and made things easy for you! Thank you for the review and for choosing Subaru World of Hackettstown!

August 05, 2025

Anne Mary and the whole Subaru service team made the experience as smooth and straightforward as possible. More

by demrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Mary
Aug 06, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your wonderful feedback about Anne Mary and our service team! We truly appreciate your business and look forward to seeing you again at Subaru World of Hackettstown. Safe travels! Aron Kastell - Service Manager - (908) 509-9000 ext 1156