Subaru World of Hackettstown

Jacob sold us our new car & he was awesome. Helpful- informative- super easy going. No cheesey pressure - he just made the day that much better! Helpful- informative- super easy going. No cheesey pressure - he just made the day that much better! More

Courteous, accommodating and professional. Been going to Subaru 46 in Hackettstown for over 10 years. Always a very positive experience. Been going to Subaru 46 in Hackettstown for over 10 years. Always a very positive experience. More

Gave me a next day appointment. Took the car right away . Sent me a video of what they were doing. Had it back within an hour. Very pleased with the service. Had a free bagel and co Took the car right away . Sent me a video of what they were doing. Had it back within an hour. Very pleased with the service. Had a free bagel and cocoa while waiting. More

I took my 2017 Forester in for some unplanned service on 1-12-2026. Sally in Customer service was very helpful and made an appointment that day. They gave me a loner car so they could have my Forester as 1-12-2026. Sally in Customer service was very helpful and made an appointment that day. They gave me a loner car so they could have my Forester as long as they needed to find a solution to my problem. My advisor was AnneMary in service. She too was very helpful and suggested some additional service needs, which I gave them approval to be done. They had the car a total 3 days. When I pickup my car they explained all that was done on my car. I was very pleased with the results. Sally and AnneMary in service were excellent. Lynn Omland 2017 Forester Touring Model More

I've always had a positive experience with this dealership whether for a new vehicle or service. This visit was for service...quick, friendly and everyone makes you feel comfortable. I highly rec dealership whether for a new vehicle or service. This visit was for service...quick, friendly and everyone makes you feel comfortable. I highly recommend this dealership! More

Service was quick, professional, and easy to get done. Staff were friendly and informative and they have a cute little dog on payroll who stopped by to say hi while I waited. Staff were friendly and informative and they have a cute little dog on payroll who stopped by to say hi while I waited. More

I have been using this service department for over 12 years and had free oil changes for life when I purchased my vehicle. They charged my daughter nearly $100 for an oil change. No notice that they disc years and had free oil changes for life when I purchased my vehicle. They charged my daughter nearly $100 for an oil change. No notice that they discontinued the plan and how do they discontinue a plan “for life”?? Terrible experience. I’ll be going elsewhere. More

Had the car towed in on a Sunday and had it back to me on Monday. Monday. More

Positive car buying experience. Transported the car from their sister dealership to save me the trip. Gave me a fair price on a new vehicle and good value on my trade in. Transported the car from their sister dealership to save me the trip. Gave me a fair price on a new vehicle and good value on my trade in. More

A+. Honest about repairs. Thorough about completing work. Highly recommend. They make you feel comfortable & are transparent about all work being don Honest about repairs. Thorough about completing work. Highly recommend. They make you feel comfortable & are transparent about all work being done. More