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Subaru World of Newton

Newton, NJ

4.8
325 Reviews

84 Hampton House Rd

Newton, NJ

07860

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325 Reviews of Subaru World of Newton

April 21, 2024

Very pleased with the salesman Kyle. He was up and straight forward with everything. Very friendly and couritous. This is the 3rd subaru we bought there. We will highly recommend your de More

by f319502003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 22, 2024 -

Subaru World of Newton responded

We're delighted to know that Kyle provided you with such a positive experience at Subaru World of Newton! It's great to see your continued support and we'll be sure to pass along the kind words. Enjoy your new Subaru, Karen! Best, Chris Dexter - General Manager - (973) 250-7815

April 15, 2024

Kyle was the best salesman I ever had. I highly recommend him! It was a wonderful experience working with him ,to get my new Subaru. I walked out of Subaru World of Newton happy and excit More

by Lgiardelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hunsicker
Apr 15, 2024 -

Subaru World of Newton responded

It's fantastic to know that Kyle and Orlando provided you with such a positive experience at Subaru World of Newton. We're glad we could make your car-buying process enjoyable! Thanks for recommending us! -Chris Dexter - General Manager - (973) 250-7815

April 08, 2024

The service man was abrupt and unfriendly My car is not fixed They need to treat customers better More

by B7Mcgahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Frank
Apr 09, 2024 -

Subaru World of Newton responded

I'm sorry to read about your recent experience. It's important that our customers feel valued and receive friendly, efficient service. I apologize if this was not the case during your visit, especially since it seems like there are still issues with your car. We'd appreciate the opportunity to make things right - please reach out at a time convenient for you so we can discuss further how best to resolve this situation. Thank you, Ted Higgins - Service Manager - (973) 579-5000

April 05, 2024

The service here is quite good. They have raised their prices a great deal, but I know I can trust the work they do. My big complaint and the reason for 2 stars off is they have More

by DDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 08, 2024 -

Subaru World of Newton responded

We appreciate your feedback and understand your concerns about the turnover of service advisors. We're committed to providing consistent, high-quality service and we'll definitely take this into consideration for future improvements. Please also reach out directly if you would like to discuss any ongoing issues. Thank you, Ted Higgins - Service Manager - (973) 579-5000

March 25, 2024

I love this dealership and their service department. Kudos for exceptional and friendly customer service. More

by JChristel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Incera
Mar 25, 2024 -

Subaru World of Newton responded

We're so glad to know you love our dealership and service department at Subaru World of Newton. Thanks for the kudos! -Ted Higgins - Service Manager - (973) 579-5000

March 23, 2024

I just purchased a 2024 Outback Wilderness at Subaru World of Newton. Kyle and Dillon were excellent sales professionals and made the entire process simple. We were also very impressed with the business More

by Phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Dillon
Mar 25, 2024 -

Subaru World of Newton responded

Phil, we're so glad to know that Kyle, Dillon, Orlando and Cory made your experience at Subaru World of Newton a great one. Enjoy the new Outback Wilderness! Chris Dexter - General Manager - (973) 250-7815

March 15, 2024

Liars incompetent service department especially the crooked service director. Classic corporate xxxxxxxx. My 2012 forester consumed oil which they denied and refinanced to a 2016 which cut out throttle More

by Festo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Higgins, Ted
March 08, 2024

The people are well informed and seek to explain things well. The service person texts the status More

by ksbreiten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 08, 2024 -

Subaru World of Newton responded

The team at Subaru World of Newton loves seeing great reviews! Thank you!

March 07, 2024

Fantastic service. They went above and beyond to make sure we were happy with our car. Both the service department and the parts department are terrific as well. Very h More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hunziger
Mar 07, 2024 -

Subaru World of Newton responded

Dave, we're so glad to know you had a fantastic experience with our service and parts departments here at Subaru World of Newton. Your recommendation means the world to us!

February 29, 2024

My experience was with the service dept. Excellent service. Cory the person who assisted me explained what repairs were needed, offered options, very helpful, provided me with a loaner car s More

by Freyja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 01, 2024 -

Subaru World of Newton responded

Freyja, it's great to know that Cory and our service department at Subaru World of Newton were able to provide you with excellent assistance. We appreciate your feedback!

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