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Subaru World of Newton

Newton, NJ

4.7
472 Reviews

84 Hampton House Rd

Newton, NJ

07860

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472 Reviews of Subaru World of Newton

January 20, 2026

First time customer here and I have no complaints Anthony in service was very helpful sending me updates on my vehicle while it was being worked on I appreciate the extra mile to make their customers feel co More

by rjefferson112689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
Jan 20, 2026 -

Subaru World of Newton responded

We love to hear this! Thank you for choosing Subaru World of Newton and for sharing your appreciation for Anthony. We hope to welcome you back next time! Ted Higgins - Service Manager - (973) 579-5000

January 19, 2026

The service department is excellent. They told me what needed to be done and sent me a video so I could see for myself. Let me see entire undercarriage of car and thoroughly examined it More

by Jeaniesn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa and edgardo
Jan 20, 2026 -

Subaru World of Newton responded

Hi Jeanie, it means a lot to hear you felt confident and informed with our team at Subaru World of Newton, especially with the help of video inspections. Thank you for your review! Ted Higgins - Service Manager - (973) 579-5000

January 18, 2026

Great experience, I will be referring this dealership to all my friends and family. I was extremely happy with how I was taken care of More

by Jsaganiec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hunsicker
Jan 19, 2026 -

Subaru World of Newton responded

Thank you for sharing your wonderful experience! We’re glad you're happy with our service here at Subaru World of Newton, and we truly appreciate your recommendations. Chris Dexter - General Manager - (973) 250-7815

January 17, 2026

I can’t say enough good things about Subaru of Newton and their staff! There isn’t one person that I encounter that wasn’t helpful, polite, and expressed exceptional customer service. Edgar and Theresa in Se More

by Sbrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar, Theresa, David, and Orlando
Jan 19, 2026 -

Subaru World of Newton responded

Thank you for sharing this review of our Sales & Service teams here at Subaru World of Newton. It means the world to us to know you and your son are in such capable hands with Edgar, Theresa, David, Orlando, and the rest of the crew. We truly value your business and hope to see you both back again down the road! Ted Higgins - Service Manager - (973) 579-5000

January 15, 2026

Excellent Customer Service in the Service Department Edgardo Rivera my Service Advisor was very helpful and took care of an out of warranty issue as well as having my Outback gone over and pointing out More

by tjyez2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Rivera
Jan 16, 2026 -

Subaru World of Newton responded

We are delighted to read this stellar feedback! It was our pleasure to assist you here at Subaru World of Newton and we'll be sure to pass along your kudos to Edgardo. Safe travels!

January 02, 2026

Great and personable staff. Super attentive and great at explaining what was to be done. Car was ready early. Very happy with Subaru of Newton! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Rivera
Jan 05, 2026 -

Subaru World of Newton responded

Brian, we're pleased to hear our team explained everything well and had your car ready ahead of schedule, Thank you for choosing Subaru World of Newton! Ted Higgins - Service Manager - (973) 579-5000

January 01, 2026

I use this dealership for my service and I trust the service. Everyone is kind and helpful. More

by Thompson1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
Jan 05, 2026 -

Subaru World of Newton responded

Thank you so much, Thompson! We appreciate your business here at Subaru World of Newton. Ted Higgins - Service Manager - (973) 579-5000

December 29, 2025

Had a great experience. Mike showed me all my pricing options. I chose a new Forester! More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fernandez
Dec 29, 2025 -

Subaru World of Newton responded

Thank you for sharing your experience! We’re so glad to hear Mike took the time to walk you through all your pricing options and helped you find the perfect fit. Congratulations on your new Forester—we hope you enjoy every mile, and we appreciate you choosing us at Subaru World of Newton! Chris Dexter General Manager (973) 250-7815

December 27, 2025

Excellent customer service. Top technicians. Always had a positive experience even when my car needed a lot of work. More

by jmofat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
Dec 30, 2025 -

Subaru World of Newton responded

Thank you for your great review of our team at Subaru World of Newton. We love hearing from our happy customers and look forward to seeing you again! Ted Higgins - Service Manager - (973) 579-5000

December 16, 2025

They got me in and out in under an hour. My service provider Theresa was awesome. More

by morlow01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
Dec 16, 2025 -

Subaru World of Newton responded

It's great to hear your visit to Subaru World of Newton was a breeze, and Theresa got you back on the road swiftly. Thanks for choosing us above the rest - Ted Higgins - Service Manager - (973) 579-5000

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