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Subaru World of Newton

Newton, NJ

4.7
437 Reviews
Call Dealership (973) 579-5000
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84 Hampton House Rd

Newton, NJ

07860

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437 Reviews of Subaru World of Newton

October 08, 2025

I went to the service department because the door for the trunk would not open regardless if I pushed the button inside or the remote. Anthony took me right away and 10 minutes later the computer was reset a More

by Lynnkatz1342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
October 04, 2025

World Subaru service department was very courteous, professional, and helpful. They took time to inform me of total process. Not to mention the kindness of the cashier. More

by malibuman246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rivera
Report | Print
Oct 06, 2025 -

Subaru World of Newton responded

Thank you for the review! We're pleased to hear our team at Subaru World of Newton made the process smooth and informative. We look forward to assisting you in the future! Ted Higgins - Service Manager - (973) 579-5000

October 03, 2025

Service advisor Edgardo was nothing but helpful and professional. Ask for Edgar. Very knowledgeable. 5 stars. More

by Millerjr73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar from Service
Report | Print
Oct 06, 2025 -

Subaru World of Newton responded

We love seeing all those stars for Edgar and our team! Thank you for choosing Subaru World of Newton and for sharing your experience with us. Drive safely! Ted Higgins - Service Manager - (973) 579-5000

September 30, 2025

Anthony was very nice he worked fast but good he heard my concerns and did his best to help me I am very pleased and will go back Anthony will be the person I ask for More

by debbielr63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Matt Frank
Report | Print
Oct 01, 2025 -

Subaru World of Newton responded

Thank you for sharing your excellent feedback about Anthony! We look forward to seeing you again at Subaru World of Newton. Safe travels ahead! - Ted Higgins - Service Manager - (973) 579-5000

September 30, 2025

Service is timely with clear info and help. Any delays are communicated and sorted out. More

by Bczeller08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
Report | Print
Oct 02, 2025 -

Subaru World of Newton responded

We are glad to hear that our Subaru World of Newton team provides clear information and attentive communication. Thank you for your review! Ted Higgins - Service Manager - (973) 579-5000

September 26, 2025

The dealership did a wonderful job of helping us. Special thanks to Marc Scalera for handling our service call.. More

by Sylvia Molbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Scalera, Service Dept
Report | Print
Sep 29, 2025 -

Subaru World of Newton responded

Sylvia, thank you for sharing your five-star review! We hope to see you again at Subaru World of Newton. Ted Higgins - Service Manager - (973) 579-5000

September 22, 2025

I felt they did not do repairs I believe were discussed & I have an extended warranty! More

by lport897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc service
Report | Print
Sep 24, 2025 -

Subaru World of Newton responded

We're sorry to receive this feedback, as our team at Subaru World of Newton is committed to seamless service. Please reach out for additional assistance! - Ted Higgins - Service Manager - (973) 579-5000

September 15, 2025

Dealership trues its best to meet customer needs. Staff is friendly, knowledgeable and very responsive. More

by Fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian and Marc
Report | Print
Sep 16, 2025 -

Subaru World of Newton responded

Hi Fritz, thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Subaru World of Newton.

September 11, 2025

After brake job, tires were not properly installed. Almost lost the tire cost 120 dollars to repair. More

by backesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc
Report | Print
September 08, 2025

Extremely friendly and professional. Would recommend both the sales and service teams. Treat you like family. More

by Lafcohrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Sep 09, 2025 -

Subaru World of Newton responded

Thank you for your glowing review! We are delighted to hear that our sales and service teams made you feel like family. We look forward to seeing you again at Subaru World of Newton! Chris Dexter - General Manager - (973) 250-7815

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