Subaru World of Newton

Extremely friendly and professional. Would recommend both the sales and service teams. Treat you like family. Would recommend both the sales and service teams. Treat you like family. More

Our salesman Michael made dealing with Subaru World of Newton a pleasure. He was very willing to work with us to make buying a used all-electric vehicle a reality. The dealership operates on a high level Newton a pleasure. He was very willing to work with us to make buying a used all-electric vehicle a reality. The dealership operates on a high level of professionalism with just the right touch of warmth. We preferred dealing with Michael despite living an hour away due to his eagerness to make sure we had a positive experience and great car. More

Each time I visit Subaru World of Newton I am impressed by their professionalism and And the degree to which they go to please the customer. by their professionalism and And the degree to which they go to please the customer. More

From the moment I checked in for my appointment everything that was done promptly and efficiently. Edgar was a very effective communicator and kept me up-to-date for the process of my car being fix everything that was done promptly and efficiently. Edgar was a very effective communicator and kept me up-to-date for the process of my car being fixed. From diagnosis to two different things being fixed or replaced, took only 90 minutes when I’m much longer wait time was expected. Receiving a video of my car and an explanation of what was wrong followed up by Edgar explaining it further was exceptionally helpful. More

Our salesman, David, was more than helpful. He found the right car for us based on our needs. This is the second car I have bought with David’s help. He found the right car for us based on our needs. This is the second car I have bought with David’s help. More

Purchased 5 vehicles from Dylan 2 years ago. He was a pleasure to work with and always kept in touch throughout the process. Have had several oil changes and service appointments and staff is al He was a pleasure to work with and always kept in touch throughout the process. Have had several oil changes and service appointments and staff is always kind and efficient More

Excellent customer service and quality eork. Would reccomend to anyone with a subaru and will be back Would reccomend to anyone with a subaru and will be back More

Excellent sales service - clear and supportive in their communications. Maintenance team also excellent. Went above and beyond what I expected. communications. Maintenance team also excellent. Went above and beyond what I expected. More

I took my vehicle in for a routine Maintenace/clean throttle, and I received a quote for $3K to seal my engine. I have been a loyal customer to this dealership and all they said it happens. I understan throttle, and I received a quote for $3K to seal my engine. I have been a loyal customer to this dealership and all they said it happens. I understand my 2016 Outback has 107K miles, but it is well maintained and routinely changed the engine oil with synthetic oil. That only equates to 12K miles per year. You purchase Subaru for reliability and this happens. Most of the quote is for the 200 per hour labor and you would think that a loyal customer would be taken care of by the dealership to agree that this is not a common issue with Subaru. Instead, as stated, a comment was made that it happens. All they were interested in was to start the work and be paid 3K to complete and also pushed for a spark plug replacement not realizing that I had the plugs changed at 60K and should be changed every 60K. Wow. I'll most likely take my business elsewhere and not purchase a Subaru but strongly consider a Honda or Toyota or even a Hyundai. I had a 100K warranty but because it now has 107K miles they would not consider a good faith gesture and assist. Very disappointed!! More