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Subaru World of Newton

Newton, NJ

4.7
406 Reviews
Call Dealership (973) 579-5000
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84 Hampton House Rd

Newton, NJ

07860

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406 Reviews of Subaru World of Newton

January 11, 2023

They talk to people very respectfully, treat you with with great kindnesses, and are very organized. More

by Lui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory at service department
Report | Print
Jan 11, 2023 -

Subaru World of Newton responded

This feedback is much appreciated! Thank you for choosing Subaru World of Newton and for stopping by to share your experience. Have a wonderful day!

January 05, 2023

Service was excellent. Cory went above and beyond his service was phenomenal. What I call world class service. More

by Reginebreceus781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory in service department
Report | Print
Jan 05, 2023 -

Subaru World of Newton responded

We are thrilled that you were so well taken care of by Cory and the team! Thank you for choosing Subaru World of Newton and for sharing your experience. Drive safely until we see you again!

December 31, 2022

My service experience was very good. My wait was not very long. Everyone was pleasant and cordial. More

by Ann
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pastorelli
Report | Print
Jan 03, 2023 -

Subaru World of Newton responded

It sounds like your visit with us went off without a hitch, Ann! Thanks so much for choosing Subaru World of Newton. See you next time! Ted Higgins - Service Manager - (973) 579-5000

December 28, 2022

Normally I love these guys…. Today, not so much. In for an oil change and tire rotation and after 65 minutes I asked if I was close to being done..? Dude says..”oh sorry we just More

by chefanne65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle salesman the best…
Report | Print
Dec 29, 2022 -

Subaru World of Newton responded

It's disappointing to see we didn't deliver the excellent service you're used to at our dealership. This does not sound like the timely and communicative service we pride ourselves on, and I apologize for the delay in attending to your maintenance needs and oversight in updating you. We appreciate you sharing this feedback and we will use it to make improvements in the future. If there's anything else you'd like to add, please give me a call. Thank you, Ted Higgins - Service Manager - (973) 579-5000

December 26, 2022

Very helpful and honest - they don’t try to sell you services you don’t need. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Dec 27, 2022 -

Subaru World of Newton responded

We love hearing from our awesome customers. Thanks for recommending Subaru World of Newton, Sharon. We look forward to your next visit with us. Happy New Year! Ted Higgins - Service Manager - (973) 579-5000

December 21, 2022

My first time getting service at this dealer and I am happy with the detailed diagnostics and recommendations Cory provided. I would definitely recommend this place. More

by junrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Dec 22, 2022 -

Subaru World of Newton responded

Thank you for this wonderful feedback! We are grateful for your trust in our business. Happy holidays! Ted Higgins - Service Manager - (973) 579-5000

December 07, 2022

David was my original salesman, as he sold two Subaru ‘s to other family members and I leased mine. He contacted me not long ago reminding me that my end of lease was upcoming. More

by Wardandy07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Dec 07, 2022 -

Subaru World of Newton responded

Thank you for sharing your experience with David! We are so happy to hear that he always provides you with the 5-star service you deserve. Thank you from all of us at Subaru World of Newton!

December 05, 2022

Cory was on his game. The communication was very good. The dealer worked with me to drop off my car and gave a great option for pick up More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory- service
Report | Print
Dec 05, 2022 -

Subaru World of Newton responded

Fred, we are so happy to hear that you enjoyed working with Cory during your recent experience! Thank you for trusting Subaru World of Newton! Best, Chris Dexter - General Manager - (973) 250-7815

November 23, 2022

Brought my 2017 Forester in for service and Vincent M took care of me, he was very helpful, kept me up to date with everything. Thank you More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent M
Report | Print
Nov 28, 2022 -

Subaru World of Newton responded

Steve, thank you for the great review! We are so glad to hear that you had a successful service experience working with Vincent and the Subaru World of Newton team. Drive safely in your 2017 Subaru Forester, and we hope to see you back again down the road!

November 22, 2022

Our 2019 Subaru cross track needed a battery we had no appointment Corey your service representative took care of all our needs. You should have more employees like him. He was the best. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, Matt Frank
Report | Print
Nov 22, 2022 -

Subaru World of Newton responded

Robert, thank you for the great review! We are so glad to hear that Corey delivered such a successful service experience. Drive safely in your 2019 Subaru Crosstrek, and we hope to see you back again at Subaru World of Newton!

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