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Subaru World of Newton

Newton, NJ

4.7
413 Reviews
Call Dealership (973) 579-5000
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84 Hampton House Rd

Newton, NJ

07860

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413 Reviews of Subaru World of Newton

October 13, 2022

Excellent service manager, very customer service oriented Everything done efficiently and car ready in the promised time More

by Joanmhalpin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Oct 13, 2022 -

Subaru World of Newton responded

Thank you for taking the time to support Subaru World of Newton with your 5-star review! Our service team will definitely appreciate your shoutout to their great care. Safe travels! Best, Ted Higgins - Service Manager - (973) 579-5000

October 08, 2022

I had bought my car from here, and I drive 40-45 mins each time I need ANYTHING done, extremely happy with these guys! Especially Nick!! Thank you for everything you always do!! More

by Shirin Rajan-Virani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian, Nick
Report | Print
Oct 09, 2022 -

Subaru World of Newton responded

Shirin, we are so happy to see that you truly appreciate Nick and the team's high-quality service at Subaru World of Newton! Thank you for having confidence in us! Best, Ted Higgins - Service Manager - (973) 579-5000

October 08, 2022

I was very pleased with the service on my Crosstrek. Everyone was very courteous and the service was completed in a timely fashion. More

by Humphriesclara230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juilian
Report | Print
Oct 10, 2022 -

Subaru World of Newton responded

The Subaru World of Newton team is always happy to step in and help with your Subaru Crosstrek. Thanks so much for the kind words and we look forward to seeing you again next time! Ted Higgins - Service Manager - (973) 579-5000

October 07, 2022

I was very pleased with my service on my Subaru today. Everyone was very courteous. Thank you More

by Humphriesclara230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Oct 10, 2022 -

Subaru World of Newton responded

We're delighted our team welcomed you with friendly assistance. Many safe and happy miles from all of us at Subaru World of Newton! Ted Higgins - Service Manager - (973) 579-5000

October 06, 2022

I called about tire pressure lights not going off and was told I could bring the car in right away. I did, and everything was fixed in about 20 minutes. Thank you. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Oct 07, 2022 -

Subaru World of Newton responded

Pat, We're so pleased that your experience with all of us at Subaru World of Newton went seamlessly from start to finish. Have a wonderful day! Ted Higgins - Service Manager - (973) 579-5000

October 02, 2022

Why were my tires inflated to 36 PSI? Subaru calls for 30 PSI. Guess you want to sell tires and shocks. Think I’ll get my service elsewhere next time. More

by moose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Report | Print
Oct 05, 2022 -

Subaru World of Newton responded

I'm sorry you're unhappy with the service rendered. I want to look into this and gather some more information so we can work to improve moving forward. Please give me a call as soon as time permits - it will be difficult to determine your contact information from this review. Best, Ted Higgins - Service Manager - (973) 579-5000

October 02, 2022

They’re very professional, courteous and customer friendly. I was very happy with Julian, the technician that serviced my vehicle. They are also very good at keeping you informed on their progress. More

by Bamashev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Oct 03, 2022 -

Subaru World of Newton responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with Julian and the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

The advisors are always friendly and knowledgeable. Work is done in a timely manner. Convenient online scheduling. More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian F
Report | Print
Oct 03, 2022 -

Subaru World of Newton responded

Wendy, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!

September 25, 2022

Great communication from Steven. He was able to help with an additional issue not related to the recall. More

by jennylhiggins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Sep 26, 2022 -

Subaru World of Newton responded

Jenny, thank you for the great review! We are glad to hear that you had a successful service experience working with Steven. Drive safely, and we hope to see you back again at Subaru World of Newton!

September 24, 2022

I had a wonderful experience at the dealership they did my service explain to me what I needed and told me when would be a good time to get the additional service needed everyone was so courteous and great More

by Robud1152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Report | Print
Sep 26, 2022 -

Subaru World of Newton responded

Thank you for sharing your experience! We appreciate your business and we hope to see you again at Subaru World of Newton. Have a great day!

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