Subaru World of Newton

Steve Jimenez was helpful and attentive. He was easy to work with and made the purchasing process comfortable and seamless. Eric made the paperwork process not so painful and he was informative with all t work with and made the purchasing process comfortable and seamless. Eric made the paperwork process not so painful and he was informative with all the options. More

We purchased a Subaru Outback from Justine at Subaru We purchased a Subaru Outback from Justine at Subaru World of Newton in Newton, NJ. She was, by far, the best salesperson I have ever dealt with. Sh We purchased a Subaru Outback from Justine at Subaru World of Newton in Newton, NJ. She was, by far, the best salesperson I have ever dealt with. She was not only knowledgeable and has such a wonderful personality but when it came to negotiating the price she was amazing! The entire team was fantastic, and the experience was superior. I am extremely pleased with my new Subaru and the entire experience of purchasing it. More

I began my search for my new 2013 Subaru XV Crosstrek 5 speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I locat speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I located Subaru World of Newton through Subaru.com by searching dealer inventories. The bulk of my contact was with Mike Ventola (internet sales). Mike responded back quickly and thoroughly to all my questions about the availability and discountability of the vehicle. He was very direct and transparent in his answers and it was hugely appreciated, he never put up a smoke screen. We were even able to establish my trade in value by correspondence online and through including of photos and documentation of my trade. Once the purchase and trade values were established, Mike sent me, at my request, a detailed breakdown of any and all fees expected in the purchase. When the actual sale date came around Mike, Steve, and Les were all gentlemen throughout the purchase, the fees never wavered from their initial emailed breakdown, was exact to the penny. There was no high pressure, pushy sales tactics, just a simple transaction. Subaru was having shipping problems getting the vehicle to the dealership before the end of the month to qualify for the special financing, so the General Manager and Sales Manager stepped in, really got onto Subaru's regional about the delivery problem and within 30 minutes the car was going to arrive as scheduled. Subaru World of Newton really made this my easiest purchase of a vehicle ever! All of the hard work was done well in advance and everyone (from the Management to Salesman) stuck to their word and went above and beyond to make sure it happened on time. A true rarity in the car buying world. I'd recommend anyone purchasing a Subaru to check out Subaru World of Newton, I wasn't a local buyer to Newton, NJ, so if not for their great internet department I'd have had a hard time justifying the 4+ hour round trip to get my car. But their honesty and unwavering attitude to make their customers happy gave me the confidence to make the trip and I'm SO GLAD I DID. I got a great price on a great price from a super dealership. More

Buyer Beware, after you negotiate price of car review contract very closey and don't make the same mistake I did. After reviewing when I got home I saw ridiculous add-ons and fees that were never disclo contract very closey and don't make the same mistake I did. After reviewing when I got home I saw ridiculous add-ons and fees that were never disclosed or explained to me in advance. A total of $798 added on for things like $79 computer time, REALLY? Also $175 Clerical Expense, $195 Administrative Fee and $349 for Anti Theft Window Etching. This behavior is appolling. More

I never leave reviews but after the experience my wife and I had we felt it was the right thing to do. I've brought a lot of cars in the past but never had I ever had such a well knowledge and such a prof and I had we felt it was the right thing to do. I've brought a lot of cars in the past but never had I ever had such a well knowledge and such a professional salesmen such as Omar. He made us feel very comfortable spending our hard earn money with him. He worked out everything from the price to color we wanted , and trade in without the games that dealers play. I would be seeing omar in the next few months to buy another Subaru 5 stars to him and the dealership. More

I must Start by saying Friday December 14th was my first experience in trying to aquire a NEW car! My hubby and I started out a by sending an enqiery on the internet and Subaruworldnewton called us first, h experience in trying to aquire a NEW car! My hubby and I started out a by sending an enqiery on the internet and Subaruworldnewton called us first, however a second call came in which was about 5 minutes from my home in the Pocono... we live 45 minutes from Newton with a toddler... I really didn't want to drive all that way to Newton so we chose to go the dealer in town; and BOY! were we Wrong!!! we were there for over 4 hours with my little 2 1/2 year old all day trying to get my 2013 Subaru Outback, ( the manager came he went on his cigarette breaks!...NEVER did he one time greet me my husband or my baby) The sales person was ok but; I wanted a specific color Caramel Bronz which they kept trying to tell me was imposible because it was not a popular color so they didn't have it and didn't think they could get it for me and also that I shouldn't try to get it from anyone else because I wasn't going to find it! WE MADE A DOWNPAYMENT BUT WENT IN SEARCH BECAUSE THEY GAVE US THE IMPRESSION THEY WOULD TRY TO GET THE CAR (BUT THEY STILL MADE US FEEL HOPELESS) HENCE WE ENDED UP IN NJ. This started at 11am WITH THE FIRST DEALER... at about 5:15 pm we were on our way to Newton after talking to Michael Superti on the phone he said come and we can find your car! got there (a) Michael Ventola (Internet manager) greeted us with a hugh warm smile,invited us in our little trooper was fast asleep by this time being out all day. They actually offered me a nice sofa to spread a blanket to lay the baby down (THIS WAS GREAT COSTUMER SERVICE FOR YOU) and got to work with us,then(Michael Superti) our sales presentative took us; did our paperwork in LESS than 2 1/2 hours the branch manager and a few other came introduces themselves thanked us for our business and we were on our way home with my 2013 Subaru Outback CARAMEL BRONZ! thats my car. the atmosphere was very welcoming the staff was very very pleasant and helpful. I AM VERY VERY HAPPY WE WENT AFTER ALL. I MOST DEFINATLY AM GIVING THEM MY 5 STARS WILL BE RECOMMENDING THEM TO ANYONE WHO WANTS TO GET A CAR THEY WILL GIVE YOU GREAT SERVICE AND YOU WILL FEEL LIKE WHEN YOU ARE SPENDING YOUR HARD EARNED MONEY THIS IS THE WAY YOU EXPECT TO BE SHOWN APPRECIATION!! EVERYONE RUN TO SUBARUWORLDNEWTON IT UNDER NEW MANAGMENT AND THEY ARE THE BEST! More

Omar was great. No sleazy sales gimmicks. He gave us a figure and stuck with it (inlcuding our trade in). Les closed the deal and we were in and out in a matter of hours with a new car. figure and stuck with it (inlcuding our trade in). Les closed the deal and we were in and out in a matter of hours with a new car. More