Subaru World of Newton

worst experience ever! Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document fees and a VIS Premium fee of $1895 which was explained as the cost to fix up my trade in! What Bull! So much for customer loyalty. More

The team did a great job making a car buying experience smooth and fast tracked. Dave was able to hit every monetary amount from the purchase to the trade in. Fantastic job guys and thank you. smooth and fast tracked. Dave was able to hit every monetary amount from the purchase to the trade in. Fantastic job guys and thank you. More

Friendly, informative, accommodating. There Was no high pressure tactics. Everyone we had contact this was very pleasant.. when I mentioned Monday delivery was going to be Difficult Mich There Was no high pressure tactics. Everyone we had contact this was very pleasant.. when I mentioned Monday delivery was going to be Difficult Michael offered to deliver it. Extra bonus!!! Thank you all More

It was a standard first oil change but when I asked about a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper t a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper towel which left a residue on the dash and passenger door. I asked Edgar about it and he told me to go to Walmart and buy Amor All and clean it myself???? I just got the vehicle where they gave it to me like that and that’s how they treated me???? DISAPPOINTED 😠 More

They find everything wrong and present the findings simply so that we can make what we can to fx it simply so that we can make what we can to fx it More

Nice and knowledgable service advisors. Kept me informed of every step in the process, and received a video inspection of my car! Highly recommend! Kept me informed of every step in the process, and received a video inspection of my car! Highly recommend! More

Edgar, in the Service Department, provided the most outstanding customer service we’ve ever experienced. Professional, efficient and incredibly responsive. outstanding customer service we’ve ever experienced. Professional, efficient and incredibly responsive. More

Great services. A+sales, service & finance. Marc in service kept me updated and was very helpful A+sales, service & finance. Marc in service kept me updated and was very helpful More

The dealership is very professional and very informative. They let me know all the time exactly what’s going on and take the time to come out and explain things to me. They are absolutely wonderful. They let me know all the time exactly what’s going on and take the time to come out and explain things to me. They are absolutely wonderful. More

Greated warmly. Listened and understood problem. Treated with respect. Clarified all concerns. I will return. Listened and understood problem. Treated with respect. Clarified all concerns. I will return. More