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Subaru of Clear Lake

Houston, TX

4.9
1,611 Reviews

15121 Gulf Freeway

Houston, TX

77034

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1,611 Reviews of Subaru of Clear Lake

August 03, 2018

Friendly service, not upfront product presentation Brandon was great, how ever the finance person hide information to try to sell more, he did not disclosed the rate I qualified, on top he added a prod More

by normak28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Hurley, sales rep., Andrew Spence
Aug 07, 2018 -

Subaru of Clear Lake responded

Thank you for allowing us to respond to this constructive feedback. We try to disclose rate and terms in written form both on the Guest information sheet, the final write up and on all of the loan documents. You are correct that we should verbalize the rate percentage as well and I will make sure that Andrew understands that this should be part of disclosure. Thank you once again and drive safely!

August 02, 2018

Excellent This is our First Time acquiring a Subaru Vehicle and It was a very pleasant experience. Our Sales Advisor Earl Balitan was very good and thourough i More

by J Amores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Morelle (Finance), Earl Balitaan
August 02, 2018

Love it! I love this place , they where very helpful ! I would definitely go back to get another car and to also recommend the dealership to other people. More

by LYPVH2716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nora Reyes, Robert Ernie Lee
August 02, 2018

Cystal Crystal is awesome no pressure , went out of her way to help me find what I was looking for, and Courtney was there to help close the deal. Thank you More

by mackin.crna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Rutledge
August 02, 2018

NO stress purchase WOW!!! What a great experience we had with Rewis S.at Subaru Clear Lake!! NO pressure or stress for purchasing a car for our son. GREAT experience fr More

by 4darbys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rewis Sawiries
August 02, 2018

Battery teplaced My battery was dead on my 7-month old Crosstrek. The service department investigated and determined that it needed replacement. They were courteous an More

by JULIE.ZAMARRIPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Cortez
August 02, 2018

Amazing Service I love coming here and this dealership is better then the two other Subura Dealership I pass on my way to Clear Lake Subura. Very sweet and on time fo More

by Vovo2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hollister, Alex De La Peña
August 01, 2018

Deals Friendly staff. Great selection supper deals. Fast on finding the best deals and the cheapest interest rates. They work hard to find what you’re look More

by 1959.vmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hollister, Courtney Simon-Morelle
July 30, 2018

Efficient, Friendly, and Quality work. I used their service department to get an oil change, inspection, and change the in-cabin air filter on my Camry. The service department was clean an More

by bhurley2788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Zamora
July 30, 2018

New Car Purchase Everything went very smooth. The process was very quick. The vehicle purchased met or exceed my expectations. Very knowledgeable and friendly salesper More

by agk3rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Rutledge
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