Subaru of Clear Lake

A meeting? I had an appointment for 10 At 10:45 I watched three workers pack up their tools and walk away. Alas, they eventually returned with the receptioni I had an appointment for 10 At 10:45 I watched three workers pack up their tools and walk away. Alas, they eventually returned with the receptionist only saying “they are in a meeting”. Finally got out a little after noon. 2 hours? Give me a break. More

Could not duplicate the AC issue so it must not have happene Our AC went out while we were idling for stopped traffic, an hour in 107 temp. They could not duplicate the incident and worse would not return phone Our AC went out while we were idling for stopped traffic, an hour in 107 temp. They could not duplicate the incident and worse would not return phone calls. We had to go to the dealership after we got off work to get car. They had all day and did not return calls. I'm really trying to decide if I want to keep this car. The sales process was great and I would recommend my sales person. I was able to find possible issues on the Subaru forums and the service had issue with the issue, gives me great concern. More

multiple choices I like the dealer that has multiple choices on site so that I don't have to wait for the delivery. The purchasing process was smooth and the client ag I like the dealer that has multiple choices on site so that I don't have to wait for the delivery. The purchasing process was smooth and the client agent was friendly. More

Excellence This Subaru dealership is the best. Despite being busy, the staff provided thorough and detailed service. I continue to enjoy top-shelf service each t This Subaru dealership is the best. Despite being busy, the staff provided thorough and detailed service. I continue to enjoy top-shelf service each time I come. More

Routine maintenance of vehicle. This is my second service maintenance visit. Just like the first, I only had to drive in, no appt necessary, they completed the work in a reasonable This is my second service maintenance visit. Just like the first, I only had to drive in, no appt necessary, they completed the work in a reasonable time frame while I waited. Then I was on my way again. That's convenience. More

Great, fast service! Great, fast service with pleasant staff and comfortable waiting room. Coffee and snacks provided. Couldn't be happier with the entire experience. I Great, fast service with pleasant staff and comfortable waiting room. Coffee and snacks provided. Couldn't be happier with the entire experience. I highly recommend this dealership. More

Great experience Jose hands down made my service issue the easiest. Very nice and professional. My experience at Subaru of clear lake was great. I will definitely be b Jose hands down made my service issue the easiest. Very nice and professional. My experience at Subaru of clear lake was great. I will definitely be back for my next service. More

very time consuming. took 6 hours to do all things. Slow mo I didn't like the way, how customers are greeted. need some one to at least greet and ask if customer is there to see some one or need any help. manag I didn't like the way, how customers are greeted. need some one to at least greet and ask if customer is there to see some one or need any help. management should keep eye on the pace of things done in the dealership. did not like the way salesman was holding my keys in his custody and not giving back to me on my demand. my trade in second key was at home and they held my paper work to hand it over when i bring back my 2nd key. . More

Fantastic People, Fantastic Service This is a great dealership. I have done business with them twice and they never cease to amaze me with the amount of work they put in for their custom This is a great dealership. I have done business with them twice and they never cease to amaze me with the amount of work they put in for their customers. They will work with you as best as they can, provide answers to everything you wish to know about, thoroughly go over the details if you're looking to make a purchase, and make you feel comfortable as though you are with friends. More

Satisfactory Service We were satisfied with the service on our car. We would recommend this dealer and plan to return for more service. Everyone was very friendly. We were satisfied with the service on our car. We would recommend this dealer and plan to return for more service. Everyone was very friendly. More