
Subaru of Clear Lake
Houston, TX
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1,611 Reviews of Subaru of Clear Lake
First time buying I met Mrs. Kelly back in February and told her what I was looking for and when I was thinking about trading in my car. She was super sweet and respect I met Mrs. Kelly back in February and told her what I was looking for and when I was thinking about trading in my car. She was super sweet and respectful and the total opposite of stereotypical car salesman. She listen to me and what I was trying to do and guided me through the process. She didn't harass me or send me a 100 emails a day. She let me come back to her when I was ready. Last April on a Monday evening she called me to let me know the perfect car came in. The following evening after work, she waited for me cause it was like 7:30pm, we sat down, we talked, we shook hands and I walked out with a certified pre-owned less than 10,000 miles beautiful Subaru BRZ that I named Poseidon. Did I mention this was my first time buying a car on my own? She broke everything down for me and answered every question I had including using Google when I wasn't grasping certain topics. She's amazing and I'm so happy I met her! Her hubby is cool to :) More
Easy no hassle purchase I’ve been researching cars online for awhile so I knew exactly what I wanted when I got to Clear Lake Subaru. I asked to test drive a couple of cars. I’ve been researching cars online for awhile so I knew exactly what I wanted when I got to Clear Lake Subaru. I asked to test drive a couple of cars. Mina got those cars out and I was driving in short amount of time. When I was ready to buy, Courtney made the finance process quick and painless. They both answered all my a million questions without hesitation. More
Staff was very friendly in helping selecting my new Subaru . A pleasant experience, thank you Tim and Courtney..Both took time to explain all the details of the SUV and the finance paper requirements to complete A pleasant experience, thank you Tim and Courtney..Both took time to explain all the details of the SUV and the finance paper requirements to complete the sail. More
Love my BRZ Tin Tran did an outstanding job in answering all of our questions and finding the car we wanted. Courtney was very efficient and got us through the fi Tin Tran did an outstanding job in answering all of our questions and finding the car we wanted. Courtney was very efficient and got us through the financial process quickly. Great experience overall. More
Great Customer Service Brought my Impreza in for its first oil change and tire rotation. It’s a lease vechicle so they didnt change me. It was included in my lease contract. Brought my Impreza in for its first oil change and tire rotation. It’s a lease vechicle so they didnt change me. It was included in my lease contract. Which was awesome, as I waited the dealership had refreshments and snacks for their customers which was nice to see.. service writer was very nice and helpful. A nice experience and will be recommending to friends and family More
Excellent Buying my new vehicle was an easy process with you guys. The salesman, Felipe Canales, was amanzing. Very patience and polite with us. Keep the good w Buying my new vehicle was an easy process with you guys. The salesman, Felipe Canales, was amanzing. Very patience and polite with us. Keep the good work and treating your customers with respect and honesty and you will continue on prosperous way. More
Excellent Service and follow-up I bought my car from Andy in June 2017. It was time for it's 12 month/12k mile service. I scheduled my service online at the exact time I wanted. I I bought my car from Andy in June 2017. It was time for it's 12 month/12k mile service. I scheduled my service online at the exact time I wanted. I had no issues & even received a couple of reminders & confirmation email/texts. I was greeted & assisted by Luis. He even took the time to answer some follow-up questions we had about the vehicle. My biggest love of this whole dealership is the continuing support for the vehicle. I have had no problems with my Subaru Forester; only questions on how to use some of the new technology & features. It has so many! (I accidentally set a feature that kept my back hatch from fully opening. They showed me how to fix it in less than a minute.) I would recommend this dealership as a whole. The peace of mind you gain from knowing your vehicle is being well maintained, and the investment of your money will be rewarded with a worry free vehicle you can use for years to come. Highly recommend. More
Daughter's first car I found a used vehicle via online search that we were interested in. This dealer location is a good distance from our home so the goal was to negotiat I found a used vehicle via online search that we were interested in. This dealer location is a good distance from our home so the goal was to negotiate the deal electronically. Andrew was very easy to work with and the only visit we ever made was to sign the paperwork. More
great Great service, very pleasant experience! i think they even had to put in a little overtime to get done. I apperciate the time and effort. Great service, very pleasant experience! i think they even had to put in a little overtime to get done. I apperciate the time and effort. More
too long a wait It took about 2 hrs and 15 minutes to complete a 24000 mile checkup and that didn’t include the wash that I usually get, I liked it better when you co It took about 2 hrs and 15 minutes to complete a 24000 mile checkup and that didn’t include the wash that I usually get, I liked it better when you could make an appt More