
Subaru of Clear Lake
Houston, TX
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1,611 Reviews of Subaru of Clear Lake
All Good! Everything including non-18-month service related items addressed in a timely and efficient manor. Very much appreciate the effort. I love my Outbac Everything including non-18-month service related items addressed in a timely and efficient manor. Very much appreciate the effort. I love my Outback and very much appreciate the dealer taking good care of it. More
Excellent service Made the appointment on-line. Received a confirmation call. Service tech meet me at my car when i arrive. They take care of everything! Super easy Made the appointment on-line. Received a confirmation call. Service tech meet me at my car when i arrive. They take care of everything! Super easy and fast! More
Bought a new 2018 Outback. Had the first oil change in it this past weekend. When I called the service department to get a time to bring it in, it was at a time that was good Had the first oil change in it this past weekend. When I called the service department to get a time to bring it in, it was at a time that was good for me. I was a little bit early, about 45 minutes. They had no problems with that. They took the car back and showed me where the waiting room was. Not only did they change the oil, they also checked everything under the hood, rotated the tires, vacuumed the inside and washed the outside. All this was done in a very short time. Very nice. Seemed to go that extra mile. More
Reliable Service I brought my car in yesterday to get my tow hitch installed. They were very helpful on giving me the heads up that the service might take 5 hours and I brought my car in yesterday to get my tow hitch installed. They were very helpful on giving me the heads up that the service might take 5 hours and even offered me a ride home. However, I’d brought my laptop and was able to sit in the quiet waiting room with WiFi to work while waiting for my car. Even though it did take a while, it didn’t take the whole 5 hours expected and they even offered me a complimentary car wash when the car was ready. They were helpful and polite and I will definitely go back for service again! More
Subaru rocks!!!! Very satisfied with my experience at Subaru. Sales staff was informative, friendly, patient and extremely helpful. I bought my youngest daughter a c Very satisfied with my experience at Subaru. Sales staff was informative, friendly, patient and extremely helpful. I bought my youngest daughter a cross trek and could not be happy with the purchase! Subaru ROCKS!!!! More
Fast and efficient service I happy that you can schedule service online. And drive right into service area. And immediately attended to. Very satisfied with the dealership ser I happy that you can schedule service online. And drive right into service area. And immediately attended to. Very satisfied with the dealership service dept. More
Friendly and low pressure Everyone I met was helpful and well informed. The numbers that were put in front of me were complete. There was no bait and switch or other underhand Everyone I met was helpful and well informed. The numbers that were put in front of me were complete. There was no bait and switch or other underhanded strategies that plague so many of their competitors. More
Excellent Wonderful. Lots of attention. Lots of information. They were terrific. From my first call these guys were on it. They set up the visits and were ther Wonderful. Lots of attention. Lots of information. They were terrific. From my first call these guys were on it. They set up the visits and were there with all the info I needed. They were great and even though I hate the process of buying a car I enjoyed this. In fact if I could convince my wife to trade in her car I’d bring down cash tomorrow More
Long wait, unfair deal Noel (our sales guy) & Courtney (finance) were both really nice. Seeing the car was quick. Test driving was quick. It took (not exaggerating) THREE ho Noel (our sales guy) & Courtney (finance) were both really nice. Seeing the car was quick. Test driving was quick. It took (not exaggerating) THREE hours to get to talk to someone in finance. We were low balled on our trade in; we checked the website back later and our old car was listed for TWICE what we were offered as a trade in. When we received our title refund check, it was prompt but grossly undervalued ($23) and without explanation. I understand it's a business and you're looking to get a great deal but you screwed your customer in the process and we'll never buy/trade another care from this dealership again. More
Excellent Customer Service My son bought his 1st Subaru Cross Trek 2017. Andy was amazing so in December I bought a Subaru Outback 2018 from Andy. Loved the experience and now w My son bought his 1st Subaru Cross Trek 2017. Andy was amazing so in December I bought a Subaru Outback 2018 from Andy. Loved the experience and now we are a Subaru Family. Thank you you Subaru Clear Lake!! More