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Subaru of Columbia - Service Center

Columbia, MO

4.8
427 Reviews

427 Reviews of Subaru of Columbia - Service Center

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December 15, 2024

Awesome people they were super helpful and transparent about the issues my vehicle had! Would highly recommend! More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk
December 15, 2024

Cross threaded one of my tires when they rotated my tires. Quote for my new tires and alignment was $450 more than another shop. People were friendly and helpful but crossthreading the bolt was a prob More

by HOTCH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

River was very helpful. He let me know which services that I had not done at my 60k and checked to see if I would be interested in doing the services. I had a couple of que More

by JESSI B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Outstanding Service Department is the reason I keep coming back to this Subaru Dealership. Attentive. Polite. Well done More

by harp@socket.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan Schauer
December 11, 2024

Great service was provided on a recent oil change and factory recall repair. I really appreciated how easy it was to reach River. More

by PAM.HARLAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

We have been very pleased with our interactions with all of the employees. Everyone has been attentive and polite. Couldn't be happier. More

by LLCORNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

I feel like the problem is frustrating me beyond measure and the saving grace is my service team. More

by ORSKOGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

My service experience was good. The work was completed quickly. Thank you to whose who worked on my car. More

by TOMPHEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Extra shoutout to the Mechanics and Techs that work in the shop behind the scenes. More

by PATRICIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Shanna does great job of getting the vehicle into service and out of service in the time I promised More

by MAMAPAPA6KIDS
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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