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River Hopkins
River Hopkins at Subaru of Columbia

River Hopkins

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9
585 Reviews
4.9

585 Reviews

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585 Reviews of River Hopkins

March 31, 2026

Dealership Rating
Employee Rating

Meredith took time to talk to me about my tires and I didn't feel rushed. She was great. More

by ALMDESIGN12
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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March 31, 2026

Dealership Rating
Employee Rating

Always satisfied. Never any issues. They always call me if there is a problem. Great service department More

by DAUFR
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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Mar 31, 2026

Subaru of Columbia responded

It’s great to hear your Subaru Outback runs smoothly and that River and our service team keep you informed whenever something comes up. We appreciate your trust and look forward to assisting you again.

March 31, 2026

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Employee Rating

Fixed leaking tires I brought my car 7:30 in the morning without appointment. I was told they could fix it And that it will take about 1.5 hours. And in 1.5 hours I got message that my cat was ready More

by LRUDELSON
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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Mar 31, 2026

Subaru of Columbia responded

We’re glad River and our team could fix the tire leak promptly even without an appointment. Notifying you when your Forester was ready kept things moving smoothly. Thanks for the 5-star feedback, and we look forward to helping you again.

March 31, 2026

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Service dept always takes good care of me. . professional, prompt, and pleasant to work with. More

by lsrexroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Subaru of Columbia responded

Great to hear that River and our service team consistently provide professional and prompt care for your Subaru Forester. We’re glad you find the experience pleasant. Let us know whenever you need assistance again.

March 31, 2026

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Good service all around. They care and always take care of their customers needs. Thanks everyone for the great service More

by Mtbker40
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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Mar 31, 2026

Subaru of Columbia responded

We appreciate hearing about the thorough service on your Outback. It’s rewarding to know our team addressed your needs and made you feel supported. Thank you for your kind words, and we look forward to assisting you again.

March 27, 2026

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Employee Rating

I received prompt and courteous service On request for immediate replacement of a dying battery I received prompt and courteous service More

by TERRETTT
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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Mar 27, 2026

Subaru of Columbia responded

We’re thrilled you received swift and attentive assistance for your Crosstrek’s battery replacement. River and our service team appreciate your feedback and are ready to help with anything else you might need.

March 25, 2026

Dealership Rating
Employee Rating

River explains what is needed and why. He has always been courteous and respectful. I appreciate him always working around my schedule and for the technician taking care of my vehicle. More

by MidMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Subaru of Columbia responded

It’s great to know that River took the time to explain the work needed on your Subaru Ascent and that our technician provided careful attention. We’re pleased we could accommodate your schedule and make the service process smooth. Thank you for the 5-star review, and we look forward to helping you again.

March 23, 2026

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Employee Rating

Service is always friendly and no pressure. Every purchase and service appt has been an enjoyable experience. More

by ALOMADEVAUX
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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Mar 23, 2026

Subaru of Columbia responded

It’s great to know our team made your Subaru Forester purchase and service appointments friendly and stress-free. We’ll be sure River hears your compliments. Thank you for choosing us and we look forward to helping with anything you need.

March 23, 2026

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Employee Rating

Everyone at my dealership is kind courteous and helpful. That’s why I am a loyal customer and get all my. Ar care there! More

by MARYALICEH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Walker, J.R. Cochran, Ryan Samp , Poe

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Mar 23, 2026

Subaru of Columbia responded

We appreciate you noting our team’s courteous and helpful service. Your loyalty means a great deal, and we’re grateful you trust us with your Subaru care.

March 23, 2026

Dealership Rating
Employee Rating

Relatively quick, friendly and professional. The weather was nice and the waiting room chair was comfortable. More

by NTWOIFBYSEA
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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Mar 23, 2026

Subaru of Columbia responded

Thank you for the five-star rating. We’re happy River and the team provided quick, friendly, professional service on your Subaru Outback, and that the nice weather and comfortable seating made your wait more pleasant.

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