Professional and clean environment.
Explained service findings and possible fixes They are a no pressure dealership
Explained service findings and possible fixes They are a no pressure dealership
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by b2wpns
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
Scheduling to completion is always simple.
Good courtesy service to take you wherever you need to go. Bought vehicle there some time back and that was where we first learned their focus on cus
Good courtesy service to take you wherever you need to go. Bought vehicle there some time back and that was where we first learned their focus on customer service.
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by JEFFERYWMAIER
Verified Customer
Verified Customer
Other Employees Tagged:
Courtesy Driver
May 20, 2026 -
Subaru of Columbia responded
It’s wonderful to hear that scheduling your Subaru Forester service was straightforward and that our courtesy transportation met your needs. River and the service team appreciate your loyalty since your original purchase. We look forward to assisting you again.
It was great We feel like family when we come into the
deal ship and everyone welcomes you when you come through the door. It is appreciated!
deal ship and everyone welcomes you when you come through the door. It is appreciated!
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by RYERSON.LEGACY1991
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
May 19, 2026 -
Subaru of Columbia responded
It’s wonderful to hear our team made you feel like part of the family each time you visit. Thank you for trusting us to service your Subaru. We look forward to welcoming you back soon.
Easy scheduling.
They did a good job and saved me some money by checking out a possible repair and deciding it wasn't needed at this time.
They did a good job and saved me some money by checking out a possible repair and deciding it wasn't needed at this time.
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by EMCCAINAZ
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
May 18, 2026 -
Subaru of Columbia responded
It’s wonderful to know scheduling was straightforward and our inspection saved you costs. We’re glad our team could confirm the repair wasn’t required and provide dependable service for your Subaru Outback.
Excellent service listen to you and to do whatever to
help Everyone was great even the repair guys
help Everyone was great even the repair guys
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by dannlee.50
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
May 17, 2026 -
Subaru of Columbia responded
Thank you for sharing your positive experience with our service team for your Subaru XV Crosstrek. River and our technicians are glad that we could address your concerns and help get you back on the road. We appreciate your feedback and look forward to assisting you again.
Excellent Made reservation to fit business schedule
Professional, friendly, courageous, timely, knowledgeable, accurate assessment, reliable
Professional, friendly, courageous, timely, knowledgeable, accurate assessment, reliable
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by amh
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
May 17, 2026 -
Subaru of Columbia responded
It’s wonderful to hear that River and our team fit your appointment around your schedule with timely, professional care for your Subaru Impreza. We appreciate your confidence in our assessment and reliability. We look forward to helping you again whenever you need us.
Excellent.
Superb. Always great and friendly. Seems redundant and something of a pain in the rear to keep sayin the service people are wonderful.
Superb. Always great and friendly. Seems redundant and something of a pain in the rear to keep sayin the service people are wonderful.
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by LYMANR
Verified Customer
Verified Customer
Other Employees Tagged:
River Hopkins
May 14, 2026 -
Subaru of Columbia responded
We’re delighted to hear that our service team made you feel welcome and well taken care of while working on your Subaru Tribeca. River appreciates your five-star feedback.
Was able to get my vehicle in for service very quickly
and repairs were finished in a very timely manner.
and repairs were finished in a very timely manner.
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by REDMONDRS
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Subaru of Columbia responded
Delighted we could fit your Subaru Outback into our service schedule promptly and finish repairs quickly. River is happy we got you back on the road without delay. Safe travels!
The car was in for body work and to service for TPMS
failure. Both areas exceeded expectations.
failure. Both areas exceeded expectations.
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by JACKANDHANK
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brandon was awesome.
May 13, 2026 -
Subaru of Columbia responded
River is thrilled the body work and TPMS service on your Subaru Impreza exceeded expectations. Thank you for trusting us with both repairs and maintenance. We look forward to serving you again.
Always great service from River and his crew at Subaru of
COLUMBIA. Everybody there is great to deal with, efficient, and very easy to communicate with.
COLUMBIA. Everybody there is great to deal with, efficient, and very easy to communicate with.
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by Gregbse
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Subaru of Columbia responded
It’s great to hear that River and his crew were efficient and kept communication simple while servicing your Subaru Outback. Thank you for trusting us with your vehicle, and we look forward to helping you again.
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