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Subaru of Columbia - Service Center

Columbia, MO

4.8
476 Reviews

476 Reviews of Subaru of Columbia - Service Center

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May 14, 2025

I moved out of state, but came back to get my car serviced because I knew I could trust them to do a good job. More

by HNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

They are professional easy to talk with and do have great customer service always making sure customers are taken care of. More

by DENZERCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Always professional and informative. Comfortable waiting area. The staff is always kind and helpful. Definitely recommend. More

by KRSHARP2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Awesome service & especially nice to have a vehicle to drive for close errands since I live outside of Columbia. Thank you! More

by LORIWILHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

River delivers THE BEST customer service! He is very intuitive. He lets me know any possible failures so I can plan financially. More

by DAVIDSON.MEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Overall, great job! 1 issue was that I was charged $56 to change a bulb in a rear tail light. That is ridiculous. I'll be sure not to let you guys do the small stuff bec More

by QB1109.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Parts department was well stocked - had the tire I needed. The price for the tire was lower than I expected. In and out in a timely manner. Communicated what future service would be needed without More

by URBCORKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one other on the day I came in. I do not remember his name.
May 05, 2025

Best car service experience ever! Highly recommend! Always on time and very good communication via phone. More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

I had a great experience buying a previously owned car from Subaru of Columbia! They treat customers like family More

by snivelyc
Recommend Dealer
Yes
Employees Worked With
Taylor Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Service was very quick. There was an adequate place to work/wait while the service was being done. More

by rcair7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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