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Subaru of Corvallis

Corvallis, OR

4.9
235 Reviews

800 Northwest 5th Street

Corvallis, OR

97330

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Showing 235 reviews

July 18, 2023

Excellent service, wonderful staff, comfortable facility. I plan to use them forever! They are the best I have ever used. Bryant is the best, most efficient , most professional service person ever. Thank More

by txingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Moore
Jul 18, 2023 -

Subaru of Corvallis responded

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had an excellent experience with our service team at Subaru of Corvallis. We will make sure to pass along your compliments to Bryant! It means a lot to us to know that we have exceeded your expectations and that you plan to continue using our services in the future. We truly appreciate your trust in our dealership, and we look forward to serving you for many more years to come. If you ever have any further questions or need assistance, please do not hesitate to reach out. Thank you again for choosing Subaru of Corvallis, and have a wonderful day!

July 13, 2023

Simple oil change, prompt and efficient. But I have an older car that is starting to need other items. The service reps are always detailed about the item and potential risk, etc, so I can More

by Subuhroo
Recommend Dealer
Yes
Employees Worked With
Angela Calhoun
Jul 13, 2023 -

Subaru of Corvallis responded

Thank you for taking the time to share your experience at Subaru of Corvallis. We appreciate your kind words about our prompt and efficient oil change service. We understand that as vehicles age, additional maintenance needs may arise, and we're glad to hear that our service representatives have been providing you with detailed information about the items and potential risks involved. Our goal is to empower our customers to make informed decisions regarding their vehicle's maintenance and repairs. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you again in the future.

July 10, 2023

The service was prompt, the communication great, it was clean and the people were friendly More

by tweistreich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin
Jul 10, 2023 -

Subaru of Corvallis responded

Thank you for the great review and sharing your feedback! We appreciate you taking the time and your kind words about us at Subaru of Corvallis!

July 09, 2023

Angela is excellent…… overall service at this dealership has always been excellent for last three years! More

by Larrysho99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Calhoun
Jul 10, 2023 -

Subaru of Corvallis responded

Thank you Larry for the great review about us at Subaru of Corvallis! We appreciate the kind words and being a loyal customer! We appreciate you choosing us and if you have any questions do not hesitate to reach out!

July 07, 2023

Friendly, efficient and thorough! Thank you for your complete work on my vehicle! I’ll be back! More

by Lynnwwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Calhoun, Trent Berry
Jul 10, 2023 -

Subaru of Corvallis responded

Thank you Lynn for the great review! We appreciate you choosing Subaru of Corvallis for your vehicle service needs! Please do not hesitate to reach out if you have any questions!

July 02, 2023

Do not take your car to be serviced here! !! Took my BRAND NEW Forester here for its first oil change, and they didn't close the oil pan plug all the way. Oil leaked out of my car and blew bac More

by harlansgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex de Paz, Jason Ortiz
Jul 02, 2023 -

Subaru of Corvallis responded

We are truly sorry to hear about your experience at Subaru of Corvallis and the issues you encountered during your visit. This is certainly not the level of service we strive to provide to our valued customers, especially with a brand new vehicle. We understand the frustration and inconvenience this must have caused you, and we sincerely apologize for any inconvenience. We take your feedback seriously and want to make things right. Our Shop Dispatcher, Mike Kingery, will be reaching out to you shortly to discuss the situation in more detail and address any concerns you may have. Additionally, when he is back on Wednesday, our Service Manager, Brian Carter, will be available to speak with you personally and ensure that your concerns are resolved to your satisfaction. We truly appreciate your patience and understanding as we work towards resolving this matter. We assure you that we value your business and want to regain your trust. Please don't hesitate to reach out to us if there's anything else we can do to assist you during this process. Thank you for bringing this to our attention. We look forward to speaking with you soon and resolving the issue in the best possible way.

June 25, 2023

Excellent, reliable, honest service in every way! I also buy my cars from them. Recommended highly! More

by Janis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Arnold, Cory Conklin
Jun 27, 2023 -

Subaru of Corvallis responded

Thank you Janis for the great review and feedback! We appreciate the recommendation! If you have any questions please don't hesitate to reach out.

June 22, 2023

The best service & accommodations I’ve experienced at a dealership. Extraordinary personnel. Can’t recommend highly enough. More

by akwildflower
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex de Paz
Jun 22, 2023 -

Subaru of Corvallis responded

Thank you for your glowing review of Subaru of Corvallis! Your recommendation means the world to us, and we truly appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're always here to help.

June 21, 2023

Fit us in quickly so we could attend our granddaughters graduation. AC seems to be working great. More

by csinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ortiz
Jun 22, 2023 -

Subaru of Corvallis responded

Thank you for choosing Subaru of Corvallis and taking the time to leave us a review. We're thrilled to hear that we were able to accommodate your needs and get you back on the road in time for your granddaughter's graduation. Congratulations to her on this special milestone! We're also glad to know that the AC in your vehicle is working great. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again.

June 21, 2023

Had a challenging battery draw problem and a high oil pan leak both were diagnosed at recent visit on my outback 2020 that was outside warranty. Pretty disappointing but calling Subaru advocate and having Co More

by Mlbelozer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex de Paz, Cory Conklin
Jun 22, 2023 -

Subaru of Corvallis responded

Thank you for taking the time to share your recent experience at Subaru of Corvallis. We understand that encountering challenging issues with your vehicle can be frustrating, especially when they occur outside of warranty. However, we're glad to hear that our team, particularly Cory, was able to assist you and create a viable plan to address the battery draw problem and high oil pan leak. Thank you for choosing Subaru of Corvallis, and we're grateful for your recommendation of our service department. If you have any further questions or need any future assistance, please don't hesitate to reach out. We're here to help!

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