I would give 0 stars if I was able- they conned me out of a $15000 paid-off car for a lease of $38000. I tried to get all the info and be prepared, but essentially they took advantage of my ignorance and I agreed because I trusted them. They didn’t tell me about the $600 a year in taxes, the $425 extra a year for insurance, the $300 disposal fee. When I tried to get out 2 weeks later, they said I could not. I tried to get out at a year- they said no. I tried to trade it in at the end of last year- they would only get me into a 7 year old used car with much less safety and quality. I have a disability that requires me to have certain things in a car- nothing extravagant but required nonetheless. At the end of the lease, they were very apologetic but basically told me it was my fault for being ignorant (their word), that Subaru is what a “certain class” of people expect and they are able to pay for it. When I chose not to extend the lease or get their used cars, they added several steps and hoops to jump through that no one ever mentioned. I’m a single mother and a teacher and I did the best I could. Now I’m starting over with nothing as an asset. I’m holding my breath to see how many fines, fees and additional surprises will be on the final bill. I have no doubt that this will not get a response because it’s not positive, but it is true.