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Subaru of Englewood

Englewood, NJ

4.6
185 Reviews

135 S Dean St

Englewood, NJ

07631

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185 Reviews of Subaru of Englewood

August 27, 2023

From top to bottom, Englewood Subaru has been the best. Working with John in the service Department has been easy and simply trust worthy knowing that what comes out for any repairs or simple maintenance i More

by mbbacmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Desantis (Service), Kevin Raineri (Sales)
Aug 28, 2023 -

Subaru of Englewood responded

We're delighted to know that you've had a great experience with John and our service department at Subaru of Englewood. Thanks for the review!

August 26, 2023

Never heard back that car was ready for pick up after service, until I went the next day. No answer on phone for hours, could not leave message, mailbox was “full”. More

by Sallysey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woody McFadden
Aug 28, 2023 -

Subaru of Englewood responded

I'm sorry to learn about your recent experience with us. It's important that our customers are kept informed and can reach us easily, so it's disappointing to see we've missed the mark here. We'd like an opportunity to improve this situation - please get in touch when you have a moment. Thank you, John Simoes - Service Manager - (201) 816-6041

August 25, 2023

Excellent service and understanding. Identified problem and presented a solution quickly and professionally. We’ve always been very pleased with every aspect of this dealership. More

by tomvelardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service was great
Aug 28, 2023 -

Subaru of Englewood responded

Tom, we're glad to know our team at Subaru of Englewood was able to provide you with a quick and professional solution. We appreciate your kind words about our service!

May 12, 2023

Our service experience this week was positive in every respect. Samantha was especially attentive to our needs and the maintenance on our car was performed quickly and well. More

by reeves07666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Muller
April 11, 2023

Kevin is the most amazing, helpful person and gave me the most positive customer experience that I think I have ever had in my life! I haven’t bought a car in 10 yrs and he helped me navigate the whole proce More

by evieliu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Raineri
January 10, 2023

I’ve been a customer of Englewood Subaru for more than a decade and just leased my fourth Subaru from them. I’m pleased to note that Christopher Bradish of the Sales team has been helping me with my leases More

by Al M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Poccia, Christopher Bradish, Woody McFadden
February 08, 2022

I’m happy with this dealer, I spoke with adam Corredor for my new lease and I am very happy, very good service and nice guy. More

by Aldopimentel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam corredor, Peter Poccia
Feb 10, 2022 -

Subaru of Englewood responded

Thank you so much for the kind review! We are happy to hear Adam was able to take good care of you & we hope to serve you again. Best, The Team at Subaru of Englewood

July 11, 2021

Now leasing my third Subaru! Always a great, non pushy, successful experience! Love working with Gregory Pla! Quentin Lamb was also very informative. Thank you! More

by Jessicaduhigg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Pla, Quentin Lamb, Peter Poccia
Aug 05, 2021 -

Subaru of Englewood responded

Thank you for the kind review! We are thrilled to hear our team was able to take good care of you & we hope to earn your business again. Take care! Best, The Team at Subaru of Englewood

March 11, 2021

I love working with Gregory Pla and John Lopes from Subaru at Englewood, NJ!!! I have bought three cars with them and they have absolutely been very helpful, knowledgeable, & patient!! not pushy at all More

by claret Olivier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Pla, John Lopes
March 11, 2021

I loved working with Gregory Pla and John Lopes from Subaru at Englewood, NJ. They were very helpful, informative, and patient! Not pushy at all! This is my third vehicle purchasing with them. Love, lov More

by claret Olivier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Pla, John Lopes
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